Check Airtel Broadband Data Usage Accurately When NetExpert Client Does Not Give Any Information

by Rohit Khurana on January 30, 2012


We have been using Airtel Broadband for past couple of months and have not faced any problem with it so far. Earlier we used the MTNL broadband services which had problems with service in our area so we switched to Airtel. One of the major shortcomings of Airtel Broadband as per me was that the checking of usage was not as easy as it used to be with MTNL, however, Airtel has a Java based desktop client called Airtel NetExpert which shows you the data usage updated until last 2 to 3 days, but you can’t check precise usage of your Airtel Broadband Internet connection as of now. However, we found a very nice workaround to quickly and accurately finding out how much of Data usage is left in your Broadband connection using official data from Airtel. In this article, I will share the same with you.


image – Airtel Smartbytes homepage

One of these days, I got an official email from Airtel Customer service telling me that I can purchase high speed usage beyond my Fair Usage Policy (FUP) limit under special package called smartbytes. On this page, an Airtel broadband user can check the remaining high speed usage which is most accurate compared to other online reports (by online interface of Airtel Selfcare or NetExpert Agent).


To check the Airtel Broadband data usage details follow the below step:

1. Open the webpage – from your Airtel Broadband connection and it will show you the most recently metered usage of the Airtel broadband without any login. The catch is that it will work only if you are connected to Internet through your Airtel broadband connection only, because it uses data to show from internal server of Airtel based on your router’s MAC address.


Hope you find this small tip useful and it will help you use your Internet data more wisely and in netter informed way. Check out more-

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{ 7 comments… read them below or add one }

Ankit Bhutani January 30, 2012 at 11:25 pm

Its not working for me even though I’m connected to my Airtel Broadband through wireless router.
Any tips?

Error I’m getting is >>GB0D002: This service is temporarily unavailable, please try after some time. In case you continue to face the problem, dial 198 from your airtel fixed line for customer support.

May be its temporary only.

krishna February 8, 2012 at 12:31 pm

thank you for this link…….i always login to my account to check the data usage
now its easy to check it
thanks again

sreekumar May 8, 2012 at 10:01 am

I was fed up with this issue..thank you for this easy solution…

varun November 18, 2012 at 10:41 am

Thanks a lot for this solution. Its really easy and quite informative as well…

Amrit Mehta March 24, 2013 at 8:08 pm

I’m encountering the same problem as Ankit Bhutani. Error code GB0D002.
Somebody help.
Thanks in advance.

D.B April 2, 2013 at 3:36 pm

I’m encountering the same problem as Amritbond and Ankit.

D.B April 2, 2013 at 3:38 pm

I’m having the same problem as Amritbond and Ankitbond times Infinity.

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