This is part 11 of the Ask Trouble Fixers series, we have picked up five questions out of some problems we received from our readers.
Trouble 1 :
I click on Internet Explorer, it goes to open then immediately closes and the only way I can surf the Internet is with Firefox. Is there a way of fixing this problem? – Stan
Internet Explorer crashes sometimes due to corrupt or malicious add-ons or some other file corruption problems. You can either disable the add ons or Uninstall Internet Explorer and Install it again.
See these articles for detail:
Trouble 2 :
My laptop uses 100% CPU when I try to open any folder.And it does not show any thing. Computer almost hangs. Does not respond to any thing at all. – Gireesh
This usually happens due to some virus or some other malfunctioning application. See this article to solve the problem : SVCHOST Using 100% CPU and Memory
Trouble 3 :
my pc displays a message windows could not start because the following file is missing or corrupt: <windows root>\system32\hal.dll – Usha
hal.dll is an important file needed for Windows. See this article to solve hal.dll problem –
Trouble 4 :
I have dell d800 latitude laptop and that is protected with the admin password and i don’t know the admin password can you help me how can i removed the admin password ? – Adnan
To reset the windows admin password, see our article on : Forgot Windows Password – Reset Windows Password.
Trouble 5 :
When I download a video the video plays but the screen remains dark. I can hear the video but cannot see anything. – Steve
The problem seems like either graphics problem or codecs problem. See the two solutions below:
Hope you find these solutions useful. You can submit your problems to us at Our Submit Problem Page.