Ask TroubleFixers – Solutions To Computer Problems – #16

This is part 16 of the Ask Trouble Fixers series, we have picked up five questions from the emails we have received from our readers.

Trouble 1 :

I have a dvd which i burnt using nero 8. The disk worked great for some day but then the disk stopped working all other dvd work fine its only this one dvd which does not work. I have a feeling it corrupted. How can i make it work or copy the data of it. – Mukesh

Fix:

I would suggest you to put the DVD in a computer having better condition of DVD writer and take the data backup. You can also try cleaning the lens of your DVD writer using lens cleaning kit or Lens cleaning disk. See this article for details : Not Able To Play Scratched CD / DVD

Trouble 2 :

My regedit  and task manager is disabled I have tried some methods but still it is not working. – Ashish

Fix:

We have recently reviewed a very effective tool by Raymond.cc Forums. This tools is very useful and effective in solving the regedit and task manager disabled and many other problems.

See this article for details :

Re-enable Disabled Registry, Task Manager, Command Prompt, Run Prompt, Grayed Folder Options, Disabled System Restore

Trouble 3 :

I have a problem that is I can’t remove the folder in my flash drive namely zhengbo. And I have lost my folder option in my computer. – Htoi

Fix:

This looks like a virus. To remove the virus from your pen drive, you can follow the below articles :

Remove Pen Drive Virus With Smart Virus Remover

Protect Your Computer From Virus In Pen Drives

Remove Virus Using Kaspersky Virus Removal Tool

And For Folder options problem, see the solution below:

Folder Options Disabled By Virus Or Trojan

 Trouble 4 :

For a while now, when I’ve started my computer my screen displays "frequency out of range", I just power off the machine and it boots up fine. Just today, my computer will not boot up at all. It starts to load, and I can hit enter to "start windows normally" but it doesn’t load anything and the screen is black. I’ve checked all my cables and it was running fine for several hours yesterday.  – Josh

Fix:

To fix this problem, see our article : Fix Monitor Out Of Frequency Problem

Trouble 5 :

I formatted my computer after that I installed gigabyte drivers, but the sound device is
not working . No sound is heard for any movie. – Anil

Fix:

From your description of problem, it seems that you have installed the Motherboard and Chipset drivers but the sound drivers are still missing. For that you either need to look for these drivers in your motherboard driver CD or you need to download it from Motherboard manufacturer’s website. See this article for reference : Sound Not Working In Windows

You can submit your problems to us at Our Submit Problem Page.

Author + Admin: Rohit Khurana
Software Engineer by profession. I am a part time tech blogger and believe in blogging because I enjoy writing on technology. I also write about Cars and Bikes at www.carblogindia.com. You can catch me on twitter @rohit_khurana. Get in touch with me at RohitKhurana.in.