Trouble:

One of our readers reported that his PC is infected with w32.hitapop virus. It is basically a worm / virus also called hitapop virus/worm. It embeds itself with the userinit action at the startup of the computer and runs certain malicious code as soon as a user logs into the system. This causes downloading of virus like contents and damages to computer software.

This virus can be easily fixed up manually by following the steps mentioned below:

Fix:

Let’s see how can we remove this software

continue reading "How to remove W32.Hitapop virus from your computer"

Trouble:

Last night when I was checking my emails at home, my broadband connections was disconnecting again and again. I use an MTNL triband broadband connection using ADSL technology with a UT star modem (model UT-300R2U). When I Googled for the same, I came to know that this problem is very common among various broadband services like BSNL data one, Airtel Broadband. I tried to find out the main reasons and the solutions. Let me present you the summary of my research with troubles and its fixes.

Why disconnection happens frequently ?

Some of the possible reasons are:

1. Poor line quality (lots of noise in phone line)
2. Faulty Splitter
3. ISP side issues (issue at service provider’s end)
4. Synchronization problems
5. Faulty Router / ADSL modem equipment
6. Improper connection with splitter

There may be more reasons, but these are the most common reasons for disconnection and reconnection again and again. Lets see how to find and fix the trouble.

Fix:

continue reading "Broadband connection disconnects again and again"

Trouble:

We have received many problems in which some sites are not reachable on bsnl dataone or mtnl broadband connection. I myself faced such problem on my own connection. It may has happened with you sometime, when you are not able to access some of the web sites on the other hand all other webs sites are opening properly.

Most common reason for this is wrong dns server entries in your LAN connection properties, or sometimes the DNS server entries might be correct but due to certain errors, the DNS servers used by your connection are not able to locate the web-pages that are not visible to you.

Let’s see how can we fix this issue.

Fix:

In order to solve the problem you need to try alternative DNS servers like OpenDNS , AT&T dns servers or Spectranet dns servers etc.

continue reading "Fix "Internet explorer cannot display web-page" trouble in 4 easy steps"

Trouble:

One of our reader Kavi’s system got infected by the UST Scandal avi.exe virus, this is what he has said in the mail to troublefixers.com

“How to remove funny ust scandel.exe without any virus removal tool? or can you
provide any Vbscript for removing this virus?“

As far as writing a vbscript for automatic removal of this virus, we would love to but these days we are not getting enough time to do it, but in future we will try to provide free virus removal tools made by the troublefixers themselves.

Let’s see what are the UST Scandal virus symptoms and activities and how can we remove this virus both manually and automatically.

continue reading "How to remove Funny UST Scandal avi.Exe Virus"

Trouble:

We have received a problem from one of our reader Kalyan who has been experiencing this problem occasionally.

Sometimes when he log off system goes to hanging state in log off mode and needs to be re-started manually. After this he receive an error message which says “sas window : winlogon.exe the exception integer division by zero oxc00000094 occurred in the application at location 0×10003e3b”

Let’s see how can we fix this problem.

continue reading "Windows hangs at log off and needs re-start manually"