Firefox hangs at Gmail Inbox

Posted by abhishek in Gmail, internet 

Tags: ,

5

Apr

Trouble:

This time, for a change, I want to share a problem I am myself facing for last couple of days. Firefox starts to hang whenever I open Gmail Inbox. It is really a pain when I am so addicted to Gmail and Firefox both. The strange thing is that Microsoft Internet Explorer is working comparatively better with Gmail.

 

See the Snapshot below, whenever I click on Inbox, the CPU usage shoots to 100 % and Memory usage is already higher than normal.

gmail-hangs

Lets see the work-around to save ourselves from such hangs.


Fix:

As per the information I gathered, this may be due to some compatibility or programming level issue with Gmail, which Google might have implemented. Also Firefox 2.0.0.13 has been recently released. But the problem is unlikely due to newer version of Firefox as many users are facing such problems even with older version of Firefox.

 

There is no straight way in which an end user like you or me can fix it. So the way out is not to use Gmail with Firefox for some time till either Firefox or Gmail changes their applications to run with each other well. Use Gmail in Microsoft Internet Explorer or Opera browser etc.

 

So Mozilla and Google techies, I am sure you must be working hard to resolve the issues.

For rest of us, we are waiting for updates in Gmail or Firefox.

 

Update:

Till the time Google guys or Firefox developers do some thing one of the reader amanda suggested a very simple solution which solves the problem, the solution is to clear the browser cache by pressing Ctrl+Shift+Del.

Thanks Amanda :)


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Author + Admin: Abhishek Bhatnagar
Hi, I am a Software Engineer by profession and blogger by passion, I write about computer tips and tricks and solutions for computer problems. You can connect with me at twitter or know more about me on www.abhishekbhatnagar.com.

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14 Users Commented In This Post

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Shantanu Goel says, April 6th, 2008   

I haven’t seen this problem with my 2.0.0.13 on linux as well as windows and neither seen on any of my friends PCs. There is a possibility that this is due to a faulty extension. Did you try it after disabling all ur extensions and enabling them one by one? Also turn off any greasemonkey scripts if you are using any.

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Shantanu Goel says, April 6th, 2008   

hmmm, seems that someone has made a gravatar profile with my mail ID. Just a heads up, thats not my gravatar pic. I’ll find out how did this happen

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Shantanu Goel says, April 6th, 2008   

oops, looks like its ur default gravatar pic or something..apologies for spamming ur comment box :)

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Rohit says, April 6th, 2008   

@ Shantanu

I am using only Stumble-upon extension with Firefox, none other than this. I will disable the same and will tell u the results.

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amanda says, April 20th, 2008   

I was having a similar problem with Gmail and Firefox. I troubleshooted the problem and it seems that if you clear your “cache” among other things the inbox loads. At least it worked for me now… but I haven’t seen if it works over time.

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Jeremy says, April 22nd, 2008   

Amanda, clearing the cache fixed the problem for me. Thanks.

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Rebecca says, April 26th, 2008   

Clearing the cache fixed the problem for me as well. Thanks Amanda! This was driving me nuts! :)

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avi says, April 28th, 2008   

clearing the cache has worked for me as well. thanks guys. just another thing, i’m not able to load the gtalk gadget. not sure if something’s wrong with my settings, coz i’ve been facing this problem just today, or somethings wrong with the google people

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Tyler says, April 28th, 2008   

Yeayah, thanks for the clear cache tip… worked great.

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Gmail hangs, freezes, crashes, locks up FireFox | TheBackpackr.com says, October 17th, 2008   

[...] this is happening to you, a suggestion by a certain amanda on troublefixers.com was to clear the browser cache by pressing Ctrl+Shift+Del. I’m not sure when you do this - [...]

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a says, February 10th, 2009   

yeah, cache works. i wonder if google is turning into an evil empire like microsoft, making its applications run poorly on non-chrome browsers. i really hope not

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Compguy says, May 12th, 2009   

Hey,

Well i have the same problem and gmail hands in both internet explorer as well as firefox…In IE i cannot change my tabs once m in gmail and in firefox, i cant close it.
Well see i think it should be because of add ons. Go to tools > Add-ons > check both plug ins and extensions. For me i had to disable the google talk plugin.
Thank you,
hope it helped !

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Peter says, June 2nd, 2009   

Clearing cache help temporarily,I was able to get to my G-Mail account,but after login out and login into another G-Mail account,I encounter the same problem.
Seems that clearing cache is temporary solution at best

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b0409 says, June 11th, 2009   

switch to older version for time being….none of the below helps
clearing cache
basic html

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