List Of Common Google Drive Problems and Solutions

by Abhishek Bhatnagar on May 7, 2012

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There are times when you might face some problems while using google drive like Folder or document missing, error while syncing the google drive and you might face issues while syncing or access the google drive folders when you pc is not connected to internet.

Common Google Drive Problems and Solutions

Following are some known problem listed for google drive and the respective solutions that could really help in your case if you are facing any of the these problems.

Step-by-step instructions for how to resolve common errors and problems with Google Drive. See the Google Drive Errors or problems below to learn how to fix any problems you might be experiencing with Google Drive.

 

“An unknown issue occurred and Google Drive needs to quit.”

Google Drive for your Mac/PC quit because of an unspecified error. Restart Google Drive.

If you get this message repeatedly you may also see the message “If you see this error repeatedly, try disconnecting your account.”

  1. Disconnect your account.
  2. Start Google Drive again by opening it from your Applications folder.
  3. Re-sync your files and Google Docs.

 

“Your Google Drive folder is missing.”

The error most commonly happens when you rename, move, or delete the Google Drive folder on your computer.

If you moved the Google Drive folder to a new place on your computer:

  1. Click the Google Drive icon in your computer’s toolbar.
  2. Select “Error – local Google Drive folder is missing.”
  3. Click Locate folder…
  4. Select your folder in its new location and click Open.
  5. Google Drive will reconnect.

If you renamed your Google Drive folder:

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  1. Click the Google Drive icon in your computer’s toolbar.
  2. Select “Error – local Google Drive folder is missing.”
  3. Click Locate folder…
  4. Select your renamed version and click Open.
  5. Google Drive will reconnect.

If you deleted your Google Drive folder:

  1. Click the Google Drive icon in your computer’s toolbar.
  2. Select “Error – local Google Drive folder is missing.”
  3. Click Disconnect account.
  4. Sign in again. You will be asked to choose a new location for the Google Drive folder.

 

Google Drive Syncing is stuck

If the counter for the number of synced files hasn’t changed and syncing hasn’t completed, quit Google Drive and start it again.

 

“More Google storage is needed.”

If you see this error message, you’ve reached your storage limit.

 

Google Drive quits unexpectedly

If Google Drive quits unexpectedly several times without giving you an error message, there’s likely an error with the version of Google Drive for your Mac/PC that you’ve installed.

  1. Go to drive.google.com.
  2. Click the Download Google Drive link in the left navigation.
  3. Download the most recent version of Google Drive.
  4. During the installation, click Yes when you’re asked to replace your current version.
  5. Choose a new Google Drive folder and sync your files/Google Docs.

 

Some files can’t be synced

  1. Click the Google Drive icon in your computer’s toolbar.
  2. Select “View # unsyncable files.”
  3. Click Retry all.
  4. If step 3 doesn’t work, quit Google Drive and open it again from your Applications folder.

Still have files that won’t sync on google drive ? See this list of error messages related to syncing problems and some possible solutions.

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{ 1 comment… read it below or add one }

Sandy May 23, 2012 at 10:35 am

The folders and files in the Google Drive appear as green tick marks rather than pdf or MS Excel icons. Is there any way to change the view so that I can sort files by type?

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