Fixes to common Computer Mouse problems

by Abhishek Bhatnagar on November 1, 2008



Mouse is such a useful device, but we take it for granted until it starts troubling you. You will realize its importance only when your mouse goes bad or behaves erratically.

problem with mouse

Some of the common problems with mouse are:

  • Mouse Pointer Does Not Move Smoothly
  • Mouse Pointer Freezes
  • Mouse Does Not Work At All
  • Mouse Pointer Too Slow or Too Fast
  • Problem With Double Click

In this post, we will cover most common reasons behind these problems and the solutions.


Lets see all these problems one by one with their solutions:


Mouse Pointer Does Not Move Smoothly



This Problem is mainly caused by dist accumulation at the bottom of the mouse surface or glossy mouse-pad especially for laser mouse or optical mouse. Clean the dust at the bottom of the mouse surface, also mouse pad, and try changing the mouse-pad, that also helps a lot.


Mouse Pointer Freezes




This Problem is mainly caused by due to high CPU usage, or you can say by hanging of some application. In such cases, the mouse will freeze. In such a case, wait a few seconds, and see if the mouse starts to respond. If that does not help, try to launch task manager from keyboard and try to kill any such application. In worst case, you might have to power-off and restart the computer.

Mouse Does Not Work At All



This Problem is caused due to loose connections or mouse connector connected to wrong PS/2 port. In such a case, first of all check the physical connection. In worst case, the mouse may have gone dead, so its shopping time.


Mouse Does Not Work At All



This Problem is caused due to loose connections, faulty mouse cable or mouse connector connected to wrong PS/2 port. In such a case, first of all check the physical connection. If you have a wireless or Bluetooth mouse, check its battery.  In worst case, the mouse may have gone dead, so its shopping time.


Mouse Pointer Speed Too Fast or Too Slow



You can configure the speed of your mouse pointer as per your need and comfort. For configuring the same, go to Control Panel > Mouse and Pointing Devices and set the mouse speed as you like.


Problem With Double Click



You can also configure the double click speed as per your comfort. For this also you need to go to Control Panel > Mouse and Pointing Devices. From there you can set the mouse double-click speed.

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{ 26 comments… read them below or add one }

john November 30, 2008 at 2:44 am

thanks. this fixed mine.

chan December 5, 2008 at 10:39 am

er…who can help me…when i click a thing then will many dot beside… example …………

beeddyBrienry December 19, 2008 at 3:40 pm

Qualitative resource

eddie April 29, 2009 at 10:00 am

mouse is brand new but keeps scrolling to bottom of page so that I can’t read what I want to. took mouse back and nothing wrong with it so what can I do to put this right please

Nancy Kahanak October 22, 2009 at 4:57 am

I have an apple mouse. The scroll wheel has stopped working. Can’t figure out how to open the mouse to clean, if that might be the problem.
Many thanks,

Jeff Roberts November 28, 2009 at 10:17 am

Thanks for having this good site. I do have one agravating, unresolved problem. My laptop mouse AND the travel mouse, independantly or together, allow the left click button to act on its own. It will click without my input, or hang for a few minutes. I have unplugged the USB travel mouse, and switched the left/right buttons on the laptop. At least now I can manage. Will use the numeric buttons if it gets worse before fixing. Any fixes out there please?

Lorand December 19, 2009 at 2:53 pm

Hello. Please help me. My mouse is just acting weird. When i click on something(folder, mp3 etc.) sometimes it accesses it with only one click. I checked several times the double-click-single click options and it’s set for double click. Still I have this problem. Could it be that the mouse itself is bugged? I only have it for about a month or so and it worked perfectly until 2 days ago. Please help me. Thank you.

Brando December 27, 2009 at 4:19 am

My new mouse won’t stop moving left for some reason even if i pick it up?

John June 25, 2010 at 3:13 pm

My problem is that the mouse has frozen.The mouse is perfect as it works fine on other computers. I am currently using a second computer with the mouse working fine.
So I,m thinking its a driver issue. However with no mouse movement how do I resolve this problem. A helping hand would be appreciated. Incidentally the mouse I am using is a Laser mouse.

Lloyd July 31, 2010 at 8:57 am

I have same problem as John, mouse is frozen mine also works in diff computers its a microsoft mouse and xp .
Thanks for any advice

mouse freezes November 18, 2010 at 12:51 am

happens with wireless mouse and also with mouse that has wire.

have to completely turn off computer then back on again and it may work for a few minutes and then freezes again.

I’m on windows xp. with sservice pack 2.

any help would be appreciated. Louie Reynolds

don January 7, 2011 at 11:19 pm

im having a problem with my mouse, ran several types of fixs but it still freezes or skips, or it stops working all together, not sure what else to do…

Robert Lafayette May 17, 2011 at 8:29 pm

My HP Elite Mouse,

is part of a combo: RF frequency wireless Keyboard and Mouse.

Mouse has an issue.

The left side clicker has ceased to function. Mouse is 18 months old.

I have an identical HP Elite RF wireless mouse as I have two sets of the HP Elite for practical purposes and that mouse works fine. I have replaced the non functional RE wireless mouse with a wired mouse for the time being.

Is there any way to diagnose the problem and possibly repair the mouse?

In the well over 25 years I have been using a computer this is the first time a mouse has failed.
Is is HP? (Note their sales are down) or is it a quirk, or is it possible there is something I can adjust?

Thanks in advance.

VIGNESH November 8, 2011 at 12:44 pm

sir i am mouse from not cursor moving problem please solution reply me

matt November 11, 2011 at 7:52 am

vignesh…go to school

Byakagaba Fred December 8, 2011 at 10:48 pm

what causes key board failure?

Problem December 18, 2011 at 10:05 pm

My computer mouse is having problems. Somethimes i have to click multiple times on things for it to work. Sometimes all you need to do is click once. Also it cannot hold down things or grab items on the desktop. Please Help!

Balasubramanian January 22, 2012 at 7:07 pm

The mouse pointer is blinking abnormally, when i connected the 3G data card with my PC. I am using Windows XP. Plz tell a solution.

Abbas March 8, 2012 at 4:47 pm

My problem with my mouse is that it can’t move around the whole interface, it just moves around the part of it, when it moves around the centre, it cant move right or left and vise versa, what’s solution to this?

roy joseph April 20, 2012 at 10:46 am

my computer’s hardware was corrupted and then my cousin fixed it but after that the mouse doesn’t work at all, i have tried to connect the mouse to every port possible but still no good, i even bought a new mouse but it still doesn’t work at all. please help.

silent_tech April 24, 2012 at 10:14 am

(roy joseph) your hardware was corrupted? i think the software/the driver of your hardware is the one being corrupted. try to check the device manager of your computer to check if all driver is installed and updated.

Serena July 17, 2012 at 1:48 am

My mouse problem (have a USB wired) is, that for Internet Explorer only, it works in the taskbar but not for anything else. Does anyone have a solution? The mouse works fine in Firefox and Chrome.

haddijatou snyang July 18, 2012 at 3:46 am

hi what keys am i going to use to control the mouse pointer from the keyboard when it gets faulty

pat August 30, 2012 at 9:34 pm

reboot,good to go.

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