Folder options disabled by Virus / Trojan

by Rohit Khurana on December 25, 2007

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Trouble:

Are you among those who are not able to access or see your folder options under File Menu>>Tools in Windows Explorer on your Windows XP ? This problem of hidden or disabled folder options occur normally due to malicious virus (w32.rontokbro@mm) activity.

The virus creates an entry in registry to disable “Folder Options” in Windows explorer.

Let us see how we can fix it.


Fix:

In most of the cases, even if the virus is been already removed by your anti-virus program, it doesn’t restore the registry back to the original state. Also anti-virus usually does not delete the registry entry created by the virus.

For restoring the registry settings,follow the steps given below

Enable your folder options in explorer.

1. Go to Start > RUN

2. Type regedit and press enter.

3. Go to HKEY_CURRENT_USER > Software > Microsoft > Windows > CurrentVersion > Policies > Explorer

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Registry_setting_small

4. On the right side of the screen, you can see some registry entry names, out of them, right-click on NoFolderOptions and click Modify option.

5.A new small screen pops up, on this screen, sen the value data field as 0 (zero).Press OK.

That’s it but it requires reboot. Trouble Fixed.

If you don’t want to play with the registry yourself ,you can also download the registry file and double click it to add it to the registry.

Technorati Tags: hidden folder options,w32.rontokbro virus problem

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{ 42 comments… read them below or add one }

vinti January 13, 2008 at 4:37 am

hi give some tools & utility realated for on my email address

tanku friend

rakesh January 18, 2008 at 3:09 am

thanks a lot…..u saved my life……ur a genius

naga dattu January 30, 2008 at 1:23 am

thank u so much.

this site is great.

this is first time i visit this site.

i found this in google search :d.com virus

Narinder March 2, 2008 at 7:19 am

Folder is hidden & hidden check mark is disabled?

nitin March 2, 2008 at 12:05 pm

hi.. my hidden option is disabled and could not be changed. option will be remains disabled only.
so i can not see my hidden files and folders. wat should i do..?

satish salunkhe March 5, 2008 at 12:53 am

hi.. my hidden option is disabled and could not be changed. option will be remains disabled only.
so i can not see my hidden files and folders. wat should i do..?

shahzad March 27, 2008 at 11:41 am

in a min (means in 1 min. max) it ll be removed through my softwares . keep smiling , now u dont hv to use other tricks like formatting ur system or go to run and type such thing .
now after only one clicking u can remove it in only 1 min.

proftech April 25, 2008 at 10:02 pm

thanks a lot…

Aditya B June 23, 2008 at 6:05 am

How people can such a greate master brains?? Autometically we feel gratitude about them..god blace you all whoever working for people without any expectations..

shair Ahmad July 11, 2008 at 8:15 pm

How to study regedit all commands in Demo Please send that options video Demo or text Demo

Chili July 12, 2008 at 1:40 am

Thanks a mill

sriram July 30, 2008 at 7:38 pm

Hi,
I was browsing over some free online education sites., Suddenly Window message Poped up stating that some error has occured, When i clicked to don’t send button, all of sudden all the web page got closed automatically, it happened many time in the same way, Can u please help me.

Albert August 3, 2008 at 12:16 pm

Thnx alot!!!

None of the fixes I found on other websites worked(neither did doing yours manually – registry didn’t have “NoFolderOptions” entry) but the registry download did the trick!

Thnx alot – your help is very much appreciated – all the way from South Africa :-)

jesus September 27, 2008 at 2:46 am

Hi.
i have some problem with my IE,sometimes when i click on a link to download something all of my IE windows closes automatically(not always!). I wonder if u could help me.

bobby December 2, 2008 at 1:17 am

hey its really gud trick thanx for ur trick

thanx in advance too my brother i m vey happy now :d

Natan December 15, 2008 at 8:13 am

Sorry, but how if the regedit.exe has been unable to open??
i can`t follow these procedure..
thx..

ilmi January 30, 2009 at 12:55 am

thx .. this is nice a software..

sajith February 5, 2009 at 1:00 am

my… folder opetion problem is ok..now.. thanx my frd…. i’m from srilanka

Dika February 8, 2009 at 6:42 am

ok broo

thanks alot for the solution

I will tray it on my PC

vabuk July 10, 2009 at 2:28 am

hey my problem is when i enable folder option after few sec it again goes to disable stage. how can i solve this ?

thanks

Gururaj July 26, 2009 at 7:28 am

Hi,
Even after following the steps the error is not rectified. i.e. the folders are still hidden. The registry value was already 0.
Any other ways to do this?

ana July 27, 2009 at 2:25 am

when i go to policies i cant see the explorer i see 3 other things

ana July 27, 2009 at 2:28 am

yea i agree with vabuk , i enable show hidden fils and folders and when i apply and ok , then its not enabled , it keeps the ” dont show my hidden file and filders” checked
. i need badly help ,

worMz August 11, 2009 at 3:12 pm

has anybody tried using gpedit.msc in the command prompt to fix this problem? i’m using this instead of regedit

worMz August 11, 2009 at 4:00 pm

this is how to use gpedit.msc:

A. Start–Run–type gpedit.msc then click OK

a window will open:

B. go with this menu: (Click the + sign to see further menu)

-User Configuration
-Administrative templates
-Windows components
-Windows Explorer

C. it is with this menu to do the trick”

1. When Windows Explorer is click, options will open at the RIGHT SIDE of the window. Find “Removes the Folder Options menu item from the tools menu”
2. Point the the cursor of the mouse to this option then right click where you will see the option “Properties”. Left Click this option.
3. Option will we be presented:
a. Not configured
b. Enabled
c. Disabled
4. Choose “Enabled”
5. CLOSE the entire window (Click x from the window)
6. Repeat this trick from A to C no. 1 to 3.
7. This time choose “not configured”
8. End of trick.

THIS WORKED IN MY PC

worMz August 11, 2009 at 4:04 pm

hope this help except for Windows Xp Home Edition where there is no gpedit.msc

Jahangir August 22, 2009 at 9:33 pm

I have also face this problem in past. U just install Malwarebytes’ Anti-Malware

Scan your Pc with Malewarebytes and it will fix registry issue automatically.

And I Suggest you to Use Kaspersky Antivirus or Kaspersky Internet Security for Protect your computer for viruses. If you couldn’t find these software so email me I’ll send you links for both with keys or patches……

Thanks

Aspirin October 10, 2009 at 4:29 am

Thanks a lots!

rich December 2, 2009 at 8:37 pm

i still can’t access even if i download the registry, I tried your suggestion but I’m not able to access to it

Sunil December 23, 2009 at 9:47 pm

hi.. my hidden option is disabled (right click then properties)and is not getting change. option will be remains disabled only.
wat should i do..?

Vivek101 April 25, 2010 at 11:43 pm

my folder options is enabled but the shoe hidden file and folders options is missing. hence i cannot view my system files.

Vivekapriyan July 14, 2010 at 2:05 pm

Download install and run Remove Restriction Tool. After restart your machine you can see your hidden files and folders.

joemar August 6, 2010 at 4:38 am

i was infected though the virus has already been deleted i think, i cant disable the show hidden files in my win7.

i dont have explorer in my policies. But i do have explorer in my CURRENT_VERSION.

pls help, thanks very much

Josh August 20, 2010 at 6:20 am

Same issue, but when I get to the Registry Editor and follow the folder path and end up at Explorer, I don’t see the exact registry on the right side that says “NoFolderOptions”. I do see NoActiveDesktop, NoDriveAutoRun, NoDrives, etc… What do I do?????

lester November 17, 2010 at 11:33 am

to enable hidden check mark to unhide check mark go to. properties /customise/change icon/choose folder
and ok close properties and open again and check hidden to uncheck…. kuala your folder back to unhide.

Aftab Anwar December 18, 2010 at 2:44 pm

I used your tip step i.e.
3. Go to HKEY_CURRENT_USER > Software > Microsoft > Windows > CurrentVersion > Policies > Explorer
but there is no registry entry of NoFolderOptions but i Created the new one and modified its value accordingly but the Hidden Property of the Folder is still Disabled and Checked although i can see and access this folder but when i move to my mobile Memory Card there i can’t use/View. Please
give some other tip/s to work on

gary thompson January 16, 2011 at 5:05 pm

hi how are ya! i have a problem & wonder if you can help me out i have an xp pro 32 & the mouse has gone haywire i would not be surprised if it was something this old bugger!! did as i am only a button pusher & know nothing about what goes on inside eh!!, anyway WHEN I RIGHT CLICK , COMMAND, SEARCH,EXPLORE , ARE THE FIRST THREE ITEMS BEFORE OPEN , WELL USUALLY ITS OPEN & SEARCH & THE OTHER THREE ARE NOT USUALLY ON THAT DROP DOWN LIST , WHAT HAVE I DONE EH!! , PLEASE, PLEASE COULD YOU HELP ME OUT . GAZZA.

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