How Can I Get Back Soft or Hard Deleted Emails In Outlook 2010,2007, 2003 or 2002

by Abhishek Bhatnagar on November 23, 2011


One of our reader Sumit asked us that how can he recover soft or hard deleted emails in outlook or outlook express, this situation can occur with you when you have accidently deleted emails in outlook by mistake due to some reason and now you want to get these emails back.


Please Note: You have hard deleted (permanently deleted) items in Outlook and want to recover them. For example, if you do not move items to the Deleted Items folder before you delete them, these items are hard deleted, and you cannot recover them from the Deleted Items folder. In case of soft delete you can get it from deleted items folder in outlook.

Most home and personal accounts do not use Microsoft Exchange, So in such cases disable internet access so that outlook may not delete the email from your mail server as well and check the email on the server with some web interface and try to find that email, you may find that email not deleted still on your email server.

If your Exchange server is not configured to keep deleted items, This solution requires you to use a Microsoft Exchange Server 2000 account, an Exchange Server 2003 account, or an Exchange Server 2007 account.

For those who are running outlook older than 2002 version, needs to follow the steps below.

By default, the Recover Deleted Items functionality is only enabled on the Deleted Items folder in a user’s private folders. Items that are hard deleted cannot be recovered. To enable the Recover Deleted Items functionality on mail folders other than the Deleted Items folder (for example, for the Sent Items, Drafts, Outbox and Inbox folders), make the following changes to the registry:

  1. Start Registry Editor.
  2. Locate and then click the following key in the registry:


  3. On the Edit menu, click Add Value, and then add the following registry value:

    Value name: DumpsterAlwaysOn
    Data type: DWORD
    Value data: 1

  4. Close Registry Editor.

You can use an administrator’s computer or a user’s computer to make this change to the registry. After you change the registry, start Outlook, and then click Deleted Item Recovery on the Tools menu. A list of items that were hard deleted during the retention time that is set on the server is displayed.

In order to recover the emails, use fix it by Microsoft designed to address this problem.

To fix this problem automatically in Outlook 2007, Outlook 2003 or Outlook 2002, download tool at this link.

If you have Outlook Backup

If still you cant recover the deleted email, and of you have taken regular backup follow the guide at this link to know how to restore outlook to a previous state in which the email you are trying to find was not deleted.

If you don’t have Outlook Backup 

In case you do not have the back-up you need to search for some outlook email recovery tools on google search. These tools are especially fabricated to scan and recover the deleted components of DBX files. These tools are although paid; but demo versions of some tool are available for free. By running the software, you can preview the recoverable components of DBX file. One such highly efficient tool for recovery is Stellar Phoenix Deleted Email Recovery, download it from here

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