Trouble:
Internet is full of viruses and trojans and that is why we always recommend to use some good anti-virus and anti-rootkit protection for your PC. Many windows computers which are infected with a particular type of rootkit infection are reported to be crashing and restarting abruptly and showing Blue Screen Of Death with following error codes.
- WindowsUpdate_8007f0f4
- 0x8007f0f4
- WindowsUpdate_FFFFFFFF
- 0xFFFFFFFF
These errors start appearing on the rootkit infected computers after they install security update
977165 from Microsoft. The rootkit infection responsible for these crashes changes some of the system files which cause this crash or BSOD. In this article I will share some information to avoid such crashes and to scan your computer for the responsible rootkit infection.
Fix:
First of all, you need to check that whether your computer is infected with this particular rootkit or not, for this, you need to Download Microsoft FixIT tool and run it to scan your PC for rootkit infection :
If the above tool tells you that – “Your computer appears to be compatible with Microsoft Security Bulletin MS10-015” , this means that your computer is not infected. Otherwise refrain from installing the security update until there is a patch or fix from Microsoft on this problem.
Additionally, you can try the below rootkit removal tool and then run the Microsoft Fix it tool again to see whether the rootkit issue is fixed or not.
Download Sophos Anti RootKit Remover To Delete RootKits
The problem applies to Windows 7, Windows Vista , Windows XP, Windows Server 2008.
Source – Microsoft Support
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