Microsoft’s in built web-browser, Internet Explorer which comes preinstalled in all the versions of Windows operating system is considered to be one of the safest, but it comes with its own drawbacks. One of the largest drawbacks when compared to other browsers is that I personally find Internet Explorer to be slow. Besides this, there maybe many instances where you might face some troubles with IE like Application Failed to Initialize Error, or errors like iexplorer has encountered a problem which have been gradually fixed in the newer versions of the IE. In this article, I will talk about a problem related to printing in Internet Explorer.
Many users report a script error while printing anything from IE and the error looks something like one below:
An error has occurred in the script on this page.
The error also shows Line number and character number which may vary from computer to computer and document to document. Bur the problem symptoms are same, that after script error, the Internet Explorer does not print the webpage or website.
To fix this problem, there are three possible solutions. All these solutions aim at eliminating any sort of printer driver or software related errors and windows permission related problems.
Solution 1: Running IE with enhanced privileges
If you are facing the scrip errors while printing anything from Internet Explorer, first of all try to run the Internet Explorer in administrator mode.
Just locate the IE icon on the start menu or start page (in Windows 8), right click on the IE icon and select the option to “Run as administrator”. After this, try printing the page you attempted to print earlier. This will solve the problem for many users. If it does not work for you, try the second option below.
Solution 2: Updating the printer software / drivers
First of all, remove the printer from your computer (if connected by a USB cable or other cable etc.). If it’s a wireless printer, power it off. In Control Panel, go to devices and printers, locate the printer, right click on it and select Remove device. This will remove the printer from the computer.
Now re-connect the printer and re-install the printer drivers or softwares by downloading the latest version of the drivers / software from the official website of printer manufacturer. You can also update the drivers using the optional updates in Windows update (in control panel), in case the printer manufacturer’s website does not provide the drivers or softwares. After installing the new drivers, restart the PC and power on and reconnect the printer to the PC. This will most likely solve your problem.
If nothing works, you should seek help from the printer customer support to find out if there is some fault in your printer.