iTunes 10 Disappears From (Some) Macs

by Rohit Khurana on November 25, 2010


Below is a guest post contributed by Maria Rainier.

About two years ago, my PC crashed on me for the last time. Using my sometime fascination with photography and video editing as an excuse, I invested in a Mac, believing in all the ads and my friends who vehemently defended their choices by saying, “Nothing ever goes wrong.”

For a while, they were right, but one morning after downloading iTunes 10, my music library appeared to cease to exist. I need instrumental film score music to write or blog—it’s a quirk I allow myself as an aspiring novelist—and, obviously, I need iTunes for music. Without iTunes, essentially, I couldn’t blog.

itunes logo small

I couldn’t view my music but the files seemed to be snuggled safely in their files on their drive. Tracks from imported CDs would still play but the track listings wouldn’t show in the library window. Existing tracks didn’t show up for the party, either. Not that I cared as much then, but neither my Movies nor TV Shows showed up, either.


I found that other users who had recently upgraded to Mac OS X 10.6 were having the same problem, and so were others from all walks of life (sort of). Professional troubleshooters suggest the following:

1. If your iTunes played the disappearing act before the release of the OS X 10.6.4, try the update. If it still doesn’t work, reinstall the update using Apple’s Combo Update Package. Remember to have the Snow Leopard Graphics Update installed, too.

2. What I ended up doing was reinstalling Mac OS X 10.6.4 from a disk (sigh) with a clean install. You’ll want to back up your data through something like Time Machine. Don’t restore iTunes when you restore your data; Apple told me to download a fresh version from online.

3. Drag your music files into the library of your newly installed iTunes.

Bio: Maria Rainier is a freelance writer and blog junkie. She is currently a resident blogger at First in Education, researching various online programs and blogging about student life issues. In her spare time, she enjoys square-foot gardening, swimming, and avoiding her laptop.

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