Trouble:
We have observed this problem at may places that you need some data on your pen drive but the USB drive or pen drive does not work. Windows gives a notification

“Found new hardware, USB Mass Storage Device, please install drivers for it.”
Windows will now show a New Hardware Wizard to install the drivers. Lets see in details how we can fix this problem.
Fix:
There are more than one ways in which the USB drives are disabled by Administrators at offices or colleges or schools. These methods are:
1. By Disabling USB Ports from Device Manager.
2. By Tweaking Registry values for USB Mass Storage Devices.
3. By Un-installing the USB Mass Storage Drivers.
We will see how to fix all these situations one by one. But before you begin, you must have administrator rights on that computer to fix the issue. If you don’t have the rights, see this post on getting admin rights on windows computer.
Lets go one by one for the solution now.
Unlock USB ports from device manager:
i) Go to Start > Run, in run prompt type “devmgmt.msc” and press enter. This will open device manager.
ii) Go to Universal Serial bus Controller. See if there are any red colored cross? If yes, right click and enable those USB Ports.
Now try and use the pen drive. If it works fine, then great, else read the next two steps also.
Correct Registry Value for USB Mass Storage device
i) Go to Start > Run , type “regedit” and press enter, this will open registry editor.
ii) Navigate to the key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\USBSTOR
iii) Double-click on the “Start” key to modify its value, change the value to 3 and press OK.
Now remove and connect the pen drive again, it should work fine, if it does not, then it means the drivers are missing. Follow the steps below to solve the issue.
Install USB Mass Storage Device drivers
In case the USB Mass Storage drivers are not installed, windows will prompt you to install the driver. In such a case, windows will launch Hardware Update Wizard. If you have USB Mass storage drivers, you can install it and restart the computer, it should work. If not, you can download the USB Mass Storage drivers here. Download and uznip the driver files on your desktop.
i) In hardware update wizard, Select the option to install the driver from a specific location and click next.
ii) Now on this screen, click browse and select the path on which you have un-zipped the drivers and press ok.
NOTE: Windows may give you a warning that the drivers has not passed Windows logo testing, so stop installation or Continue anyway, Select Continue anyway to complete installation.
Now restart your computer and re-insert your pen drive, it should now work.
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Author + Admin: Abhishek BhatnagarHi, I am a Software Engineer by profession and blogger by passion, I write about computer tips and tricks and solutions for computer problems. You can connect with me at twitter or know more about me on www.abhishekbhatnagar.com.
My 8Gb pen drive not able to store more than 1 GB and it also takes a lot of time to store the data compared other pen drives. If I try to store data that is more than 1 GB then it creates folders naming 00000, that are not aaccessble. Please help me out
hi friend
in my college using pendrives are blocked.but i want to use. thats why
im going to devmgmt.msc and click the universal serial bus controllers
then rightclick to enable that but i will not get enable option.
only im getting “properties” option.
so pls tell me how to access pendrivers
hi redankaiah.
First open The Device manager,then
click the “universal serial bus controllers”
then find out which port you need to use in your college system.
then “right click in a “USB ROOT HUB” now you get a properties option. click the “properties option”
Now you get a “USB ROOT HUB PROPERTIES” windows .
Now you clik a “General Tab” in a “USB ROOT HUB PROPERTIES” windows .In the Bottom of this window you will get a “Device Usage” option.Here you can set the “ENABLE ” option.
I think my post is useful to you
HOW WE CAN STORE THE WINDOW PASSWORD IN PAN DRIVE
I have a problem with USB Flash port, our IT administrator has been blocked our USB port because of virus. now i can’t able to install any software and i can’t bring any changes in my laptop because i haven’t sufficient right to do, so please help me how can i will able to enable my USB port with these all restriction.
I have tried each and every thing tell by you all but nothing works but when i see my driver information by “Driver MSInfo.Document”
c:\winnt\system32\drivers\usbhub.sys Kernel Driver TRUE Manual Running OK Normal FALSE TRUE
c:\winnt\system32\drivers\usbhub20.sys Kernel Driver TRUE Manual Running OK Normal FALSE TRUE
c:\winnt\system32\drivers\usbstor.sys Kernel Driver FALSE Disabled Stopped OK Normal FALSE FALSE
help me out how can i access the USB drives
Thanks.
Thanks a lot abhishek..I badly needed this..
When i insert pen drive in my college computer than it appears the black screen and show title that USB lock and PC will shut down in 20 second and if i keep inserted pen drive it shuts down otherwise not
I cant install win98 pen drivers kingston/DT100/4GB.
SUNIL RANASINGHE.
i have installed virtual cdrom in my windows xp service pack2
after i have uninstalled the virtual cdrom, when i insert any pen drive it displays virtual cdrom h:
how can i change any registry problem.
i am using a company provided laptop but recently company has installed a symantec antivirus thru this software they block a pen drive access. i tried to qctivate it thru Registry but thru registry its alrady enable.
now how to enable pen drive
I am using company owned laptop but administeator hass disabled my Pen drive access. i have used regedit technique but still pen drive is not working.They recently updated symantec Antivirus in my system and by using antivirus they block our access.
please help me
I want to know is is possible and if so how to connect the pen drive directly to the mobile to use it as memory card directly and access the files directly. I tried, but it is not accessing. Pls. explain. Thanks.
hi friend
in my college using pendrives are blocked.but i want to use. thats why
im going to devmgmt.msc and click the universal serial bus controllers
then rightclick to enable that but i will not get enable option.
only im getting “properties” option.
i’m not the administrator of the computer…i have a limited account..
so pls tell me how to access pendrivers
my friend i am using an official laptop recenty the ho people took the remote access and they did something by which i am not able to use my web cam which runs throught the usb port as it is external cam nor i am able to connect my mobile with the laptop using the usb port kindly help so that i can use both the things without letting in the knowledge of the it people kindly remember that i dont have the adm pswd so teell how to handle it
kindly mail me the solution
regards
Hi ,
when I tried your solution, it says that the drivers are corrupted and unable to use my usb,
I have given the location of the usb drivers by using your zip file.
I have updated the registry entry also.
I have got admin rights to the PC
but it has got sp3 installed , ie xp
how to go about it
are there any other driver files
regards
USB does not recognised in win xp.
I have a problem with USB Flash port, our IT administrator has been blocked our USB port because of virus. now i can’t able to install any software and i can’t bring any changes in my comp because i haven’t sufficient right to do, so please help me how can i will able to enable my USB port with these all restriction.
Hi,
Firstly I thank your valuable info.
Our IT administrator has recently locked the USB ports in our network, so the devices are readable ot writable, besides when I wanna change the device managers settings it alerts that the user does not have enough autority to modify the setting, I beleive we are out of access to the registry am I right? pls. let me know if there is a way to write on the flash memories?
Thank you in advance.
THANKS YAAR …UR OWSAM
one more thing i would like ask u ..i have a 8 gb transend pendrive some i got a error …this drive is write protected ….could u plz help he wht kind of prob is this …plz help me bro
When I try saving something to my flash drive a error message pops up that says “this is write protected”, and it will not let me save anything to it. I also tried updating my ipod and a message came up saying something similar, and would not allow my ipod to be updated. Someone please help!
thank for a lot
Above method does not work with my laptop. I am Using Company Laptop.
i am using a company provided laptop but recently company has installed a symantec antivirus thru this software they block a pen drive access. i tried to qctivate it thru Registry but thru registry its alrady enable.
now how to enable pen drive
Dear Sir,
I am working in a school.I am using school computer.When I insert my pendrive i can copy data from the pendrive to hard disk.But i can’t copy any data from hard disk to pen drive.
The school has installed Symantec Endpoint Protection and using this have blocked pen drives on all school computers.
Please write to me promptly.
Waiting for your prompt reply,
abc
My company has blocked Pend drive on USB port. When I insert it, the massage ” access is denied” display. Let me know how to unblock?
Thanks
xylo
@xylo
try this – http://www.troublefixers.com/remove-write-protection-on-usb-pen-drive-or-memory-card-or-ipod/
also see this if its an NTFS security issue – http://www.troublefixers.com/access-denied-to-a-shared-file-on-lan/
I m having a problem with USB Port.
when i insert the pen drive – third party software “Escan” blocked the pendrive and untill and unless i give the passward i cant access the pendrive. I dont know the password, i have tried resetting the registry but still its not working. How it is possible to access the Pendrive Please help me
wen i insert my pen drive in my college it asks for password so wat to do………..its asks only in college
I have the same problem as chirags problem
When i insert pen drive in my college computer then it appears the black screen and show title that USB lock and PC will shut down in 20 second and if i keep inserted pen drive it shuts down otherwise not.
Is thare any way to hack this ?
its simply great info
I have the same problem as chirags and naveens problem
When i insert pen drive in my college computer then it appears the black screen and show title that USB lock and PC will shut down in 20 second and if i keep inserted pen drive it shuts down otherwise not.
Is thare any way to fix this ?
I want to enable the usb port of the computer of our office. The registry editor tool has been disabled by the administrator. Even the ports are not shown in the divice manager. The command “gpedit.msc” also does not work. It shows the message “you do not have permission to do the action”. Please help me to solve this problem out.
I have checked this all things already and every setting is perfect.
But I am using Symantec Endpoint Security as my antivirus which has policy to block the usb mass storage.please let me know how to unlock it.M going mad to solve this.
I have a 4 GB pendrive of Iball.It contained an application using which I hid 3.95 Gb of the pendrive.This secure area could be opened only using that application.Now I have lost that application. I have tried a lot of tricks, but none could unlock it. Is there any way to unlock it again.
hi i am facing the problem to share the the files and folders in same work group please help me
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