Trouble:
This is one of the problem related to my iPhone 3G I had been facing since last 2-3 months, after I jail-broke my iphone second time and upgraded iTunes on my computer, now the iphone data cable had become quite old but it is properly functional after some days of jail-breaking, I started facing this issue on and off. When my iphone even after proper connection with the USB cable with computer, it does not appear with the other drives in My Computer.
Suddenly I started facing this issue when my iphone does not show up under my computer with the drives and although iphone is detected in iTunes but does not display as drive in my computer. This is a great problem as I cannot transfer my camera captured pictures on my iphone in the camera roll folder to my computer hard disk.
I Googled about the problem and came to know this problem could be due to Mobile Device Driver service installed with apple iTunes is not running or you might need to restart the service to make your iphone show up in windows explorer as driver. This is the crucial service which should be running when you connect your iphone to your computer to transfer pictures.
Here are all the possible solutions to the iphone not detecting in my computer
Fix:
Method 1: Fixing Mobile Device Driver Service
1. Open Start Menu >> Run and type services.msc and press ok [ this will open up services ]
2. Locate the service named Mobile Device Driver
3. Double click the service to open properties
4. In the "general" tab find the "startup type" drop-down arrow menu and make sure "automatic" is selected.
5. Also see the general tab to check the "service status". If it does not say "started" then click the start button to start the service and connect your phone again and click apply.
Note: If the above procedure does not helped in your case, then try restarting the service
Method 2: Solve Through Device Manager
1. Go to My Computer >> Manage and click Device Manager in the left tab.
2. Click Portable Devices >> Apple iPhone >> Uninstall
3. Unplug and plug your iPhone, now wait for windows to re recognize your iphone [ In Device Manager, you will see the new recognized Apple Iphone ]
4. Press F5 to refresh your windows explorer and your Apple iPhone will show up with a camera icon.
In my case none of the above method worked, but I want to copy camera taken pictures but there was no way to do it. Even my iphone was recognized with iTunes but it does not allow to transfer the camera pictures
and then I figured out my own way of transferring images.
Follow the procedure to do the same, make sure that your iphone is connected to your computer with iphone data cable
1. Download DiskAid which is a free iPhone Explorer [ Lets you explore your iphone files and folder ]
2. Install and Run DiskAid it will automatically detect iphone and navigate to the camera photos folder on your iphone
root >> var >> mobile >> media >> DCIM >> 100APPLE or XXXAPPLE folder.
( as shown in the image below )
( click the image above to enlarge )
3. Right click any image and select Copy to PC and select a folder to copy these images, that’s it . This way you can copy the images from iphone camera roll folder when you iphone does not show in my computer.
Tags: cannot-transfer-iphone-pictures, iphone-icon-missing-in-my-computer, iphone-not-detected-on-my-computer
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Author + Admin: Rohit KhuranaSoftware Engineer by profession. I am a part time tech blogger and believe in blogging because I enjoy writing on technology. I also write about Cars and Bikes at www.carblogindia.com. You can catch me on twitter @rohit_khurana. Get in touch with me at RohitKhurana.in.
Thanks! DiskAid was the answer for me. I had just about given up on finding a solution for this.
You rock!
Brilliant thanks – but I would really like to see my phone show up in My Computer – none of the suggestions work – in fact the phone does not show up as a portable device – any more ideas?
Hey
Thanks for the detailed step by step stuff.
I tried option 1, nothing.
Option 2, well, I don’t have an iPhone option in my portable devices thing in disk manager…wtf?
I’ll download diskaid but in the meantime, help!
Is this just an ad for DiskAid?
Great! The second method worked for me, and it was very simple thanks
I had the same problem but none of these worked for me. After about the 5th time on the phone with Apple Tech support the head tech guy finally figured it out. If you go through your photo roll and there are photos that you DIDN’T take with your iphone such as saving pics from e-mails and mms then make sure you have copies of those somewhere and then delete them off your roll. Since they wasn’t taken by your phone when you go to plug up to your computer it has a hard time reading the phone. I had quite a few of them on there but once I deleted them and plugged my phone up the import option popped up and the icon was on “my computer”. It had worked before with saved pics on there but I guess I just had too many.
Not sure if this is just an ad for diskaid or not but just want to say thanks to Cisco for the comment. So far nothing has helped and for the first time in 2 months I can get my photos off my phone (no more slow syncs either!) – lifesaver!
Cisco! That was it! Thank you! I deleted some images created in AutoDesk Sketchbook Express and PhotoShop Mobile apps, and the problem was solved. Awesome, this was driving me nuts!
Thanks cisco77566 your solution worked a treat. My iphone has only recently not shown up in ‘my computer’, the last 2 photos on my roll were downloaded off an email, after deleting them it all started working again. Unreal, apple should really sort this out.
Hi i have the same problem i went throw method 1 and 2 also i deleted my all photo on my iphone still nothing changed, my iphone won’t show up on itune or my pc at all , it does charge me phone when i plug it to the wall , but not to the pc
Hey Cisic,
Your suggestion worked like magic, thanks a million
I had this exact same problem. im currently running windows 7.
I simply turned my Iphone off while connected to the computer. and turned it back on again! it then showed up.
good luck!
FIXED IT!!!!! There has to be at least one photo in the Camera Roll in order for it to be recognized. take a photo and when you plug it back it it should work.
Thanks a lot. DiskAid solved my problem!
Thanks for the help !!
Your advise is brilliant !!
Its works !!
you must have 100 or less pictures in you camera roll for a PC to recognise the device.
@Downwind
I don’t agree with you, I have more than 1200 Photos in camera roll of my iPhone and its shows up well every time.
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