[Solved] Wifi Disconnects When I Use My Cordless Phone

by Rohit Khurana on October 30, 2009



Since last few days I had been facing some problem with my Internet connectivity. My WiFi or wireless router will stop working and I was getting disconnected from it. Recently I observed that the disconnection happens every time I use my new Cordless phone by beetle (an India telephone instruments brand). Then I read the user manual and the instructions on the sticker which tells that the phone operates in 2.4 GHZ frequency spectrum.


2.4 GHZ is the same spectrum on which our usual Wireless routers or Wifi routers operate. Then I studies some more and found out that some phones work on frequency hopping which means they use multiple frequencies in 2.4 GHZ frequency spectrum. In this article I will share you how I fixed the problem.


There are 13 frequency channels in 2.4 GHZ spectrum, see IEEE 802.11 for reference. There is an option to change the channel of the cordless phone on most of the phones, but that did not help me in my case.



On reading through several forums and user feedback, I came to know that if I set my Wireless router or wifi router to channel 11, the interference with phone will stop. [thanks to anet forums].

This is how I fixed my problem:

1. Log Into your wifi router, for my router, the adress is, for some routers its typically or etc. The username and password also vary, for netgear, the default username and password is admin and password respectively.


2. Go to Wireless Settings and change the channel to channel number 11.


3. Just apply the settings and now try using the cordless phone. Tada !!! My phone and WiFi router work perfectly fine together now without interference.

Please leave your comments and suggestions if you have any better or easier solution.

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{ 3 comments… read them below or add one }

Cyrus February 28, 2011 at 5:45 am

This worked for me 😀 thank you very much ^^

WiFi_Issues September 9, 2011 at 8:48 pm

It worked, thank you good sir :)

zoomie June 27, 2012 at 5:50 am

I think I know this will work for me if I can get to the setup page! I can’t get the setup wizard. Do I have to re-setup the whole thing again? I kinda don’t want to do that. My user name and passphrase is not being accepted at all, and I haven’t used the website for fear of having to pay for something so simple. Any suggestions? I really want my cordless phone back.

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