Symantec Live Update Hangs at 99% in Windows Vista

Posted by abhishek in troubleshooting tips 

Tags: ,

11

Nov

Trouble:

Symantec Antivirus Live Update has a problem of hang at 99% in Windows Vista. The live update is launched, download is done, and after I pressed Finish button, it gave a small pop-up window showing a progress-bar saying “Updating Virus Protection Files”, this progress bar hangs at 99% and remains at 99% for ever, I have to manually end the process, it becomes not responding.

symantec-live-update

updating-virus-protection-files-hangs-at-99-percent

I tried to find a way out, and it worked for me, in this post I am going to share the method by which I solved this issue.

Fix:

I follows the below three steps, it fixed my problem:

Update Live Update Applicaiton

 

Download the latest version of Symantec Live update Application from the link below:

Download Symantec Live Update

After this, install this version over your existing version of Symantec Live Update.

 

Change Symantec Live Update Settings

 

Go to Start > Control Panel > Live Update and change the General settings to Express Mode mode from interactive mode, and in Automatic Live Update to Automatic Mode. See the snapshots below:

express-mode

use-automatic-live-update

 

Turn Off Tamper Protection

 

Goto Configuration > Tamper Protection and Turn off the Tamper Protection by Un-checking “Enable Tamper Protection” as shown below:

configuration-setting-of-symantec-antivirus

uncheck-enable-tamper-protection

After this, restart the computer, and if you are lucky like me, it will not hang. If you still face this problem, leave a comment below.


We hope you like the post, You can get more such updates, get these fixes to computer troubles via email for free.
Repair Registry: Download Registry Booster To Speed Up Computer
Author + Admin: Abhishek Bhatnagar
Hi, I am a Software Engineer by profession and blogger by passion, I write about computer tips and tricks and solutions for computer problems. You can connect with me at twitter or know more about me on www.abhishekbhatnagar.com.

Del.icio.us

Digg

StumbleUpon

Add to

leave comment

5 Users Commented In This Post

Subscribe To This Post Comment Rss Or TrackBack URL
mygif
Pogo says, November 21st, 2008   

Yes! Worked also for me! Was looking for months for a solution! Thank you!

mygif
Mohadeb says, December 1st, 2008   

I have followed the steps mentioned above. After that it is able to update it to 100%. But after that it is showing the old date of virus definition.
Can you please help me?

mygif
Mika says, February 17th, 2009   

This did not work for me but it did put me on the right path.

I turned on “enhanced error support” under the Live Update General tab. I also, strangely enough, turned off the enable auto-protect (available by right clicking the system tray icon). After these two things, I updated near instantly, instead of slowly building up to hanging at 99%. I have since turned back on real time protection.

Thanks for the direction to the control panel settings for Symantec Live Update. I found it really helpful.

mygif
Mika says, February 17th, 2009   

Oops, I meant I have since turned back on “enable auto-protect” not real time protection.

mygif
Duc Thanh says, March 9th, 2009   

thanks u , i’m looking for this solution ;)

Leave Your Comments Below
Hello, please leave your thought below

Please Note: Comments may need to approved by admin. so there's no need to resubmit your comments.