Continuing with our series of Ask Troublefixers , here is part 3 of the article on computer problems we published last week. This time also we will pick some common computer problems.

Trouble 1 :

I have a peculiar problem.When i try to open few websites in my office like  www.cnnibn.com, its not loading..The page is blank.But when i use proxy server I can able  to load that website and some other websites like www.ndtv.com is not opening and I m getting blank page.   – Praveen

Fix:

This problem occurs due to two reasons, your office IT team have blocked these particular domains on their DNS, or they have blocked these sites using CHOSTS file entry for these sites. If you want to access them in such a case, you can keep using proxy, or change the DNS to Open DNS or Other DNS as suggested in this Article. Also check for the CHOSTS entries.

Trouble 2 :

When I try to open my Network Connections I get an error message "The Network Connections Folder was unable to retrieve the list of Network adapters on your machine. Please make sure that the Network Connections Service is enabled and running". – Amit

Fix:

This Problem usually occurs when there is some problems in starting of windows network service, see the tutorial on Windows Network Services to solve this problem.

Trouble 3 :

When i bought my laptop some things were not there, but later on on found (auto exec.bat,bootmgr,config.sys,hiberfil.sys,pagefile.sys,$recycle.bin,boot,config.msi) these ones there. I don’t from where  all this came from. – Rohit

Fix:

These are windows system files which are always there and are always hidden and not visible to users. Some times accidently or due to some software or malicious script, this settings get enabled. See this tutorial on hiding the system files to solve this problem.

Trouble 4 :

I am using windows xp sp2. My problem is when I am starting the computer the windows xp logo is coming very slowly (blurred view to normal view).  Please tell what the problem could be? – Mohammed

Fix:

This problem occurs not because of windows, but usually because of old and dusty monitors. If that is a CRT monitor, the chances are high that its getting old and the tube is getting dusty and weak in power. See this article on flicker of old monitors.

Trouble 5 :

I downloaded a game called DELTA FORCE,(trial version)and later uninstalled from my computer.  But, thereafter one file named DF7BDE.tmp in temporary folder could not be deleted even using after `Remove on next boot’ application.  What to do? Is it a virus? How to delete this? – Rajkumar

Fix:

There are some applications which might be holding the temp file. We have already covered this problem in this article on Unable To delete a file in windows.

Hope you find these solutions useful. You can submit your problems to us at Our Submit Problem Page.

This content is just a summary, read the full article at ©2010 TroubleFixers - All about fixing computer troubles. All Rights Reserved.

Ask TroubleFixers – Solutions To Computer Problems – Part 3 is a post from TroubleFixers - All about fixing computer troubles

Continuing with our series of Ask Troublefixers , here is part 2 of the article on computer problems we published last week. Today also we will pick some common computer problems that may help you.

Trouble 1 :

I have to problem in my computer in which the Internet Explorer at the middle just stops and gives an option to send or Don’t send error comes suddenly.   – Nishu

Fix:

Internet Explorer sometimes crashes due to add-on which are active on it. Some add-ons are not well written and may cause errors in Internet Explorer. It will display error like “Iexplore.exe has encountered a problem and needs to close” See this article on Internet Explorer crashes.

Trouble 2 :

When I open any folder on my computer, it makes two folders of its same name one is detected which is of 523 kb and antivirus delete it but other of 1.23 MB which cannot be healed or deleted by antivirus this folder is of type application 3.1.12.1 . Please provide a better solution to this problem.   – Jaswinder

Fix:

This is a virus called new-folder virus. To fix this virus, see this article on How To Remove New Folder Virus.

Trouble 3 :

I am accessing a for sure secure site, probably super encrypted. Army Knowledge Online- official army portal. Certificate Error continue anyway(not recommended) get me there. But its when I try to access the army email that it won’t let me go. I have tried certificate install wizard, internet options to disable everything and still no guess as to what is causing it. Searched web for answers but nobody seems to have it as severe.  – Sunshine

Fix:

This is a problem many of us face due to wrong date settings. Have a look at all the possible reasons and method to fix it here, Security Certificate Error While Opening Web-sites.

Trouble 4 :

I have a flash drive,when I copy something in it, and then plug into any other computer it shows nothing.   -  Shair

Fix:

This is a sign of faulty of fake pen drive. You can see more such problems and solutions in out article Solutions to Top 10 USB Pen Drive Problems

Trouble 5 :

My computer was infected by virus called "sality.ab" . I have removed virus using quick-heal  antivirus but now all my folder that was previously infected are automatically hidden and "show hidden files & folder " of folder option doesn’t work. I have changed it to "show hidden files" but it automatically come back to "do not show". – Shirish

Fix:

Many Viruses create the problem of hidden files and folder being disabled. This is a way by which viruses keep themselves hidden. But there is a registry hack to fix this problem. Read more about the hack in our article on Folder options disabled by Virus / Trojan.

You can submit your problems to us at Our Submit Problem Page.

This content is just a summary, read the full article at ©2010 TroubleFixers - All about fixing computer troubles. All Rights Reserved.

Ask TroubleFixers – Solutions To Computer Problems – Part 2 is a post from TroubleFixers - All about fixing computer troubles