Trouble 1 :

Whenever I starts my computer,after 15 minutes a message displays that Generic Host Process for  win32 Services Problem Occurred and want to close” and at the end of that message -  end error/don’t send  problem to Microsoft .When I click don’t send then my computer theme  changes for 1-2 minutes and my internet connection disconnect,after that I am unable to connect my internet connection. – Puneet

Fix:

This problem that occurs because of some windows related socket services, see  our article on Generic Host Process for Win32 Services Has Stopped Working to solve this issue.

Trouble 2 :

I am unable to Shut down/Restart/Log off from Windows Start Menu. I have shut down my system every time from restart switch and then shut down. – Sarfaraj

 

Fix:

Due to malicious scripts or registry problems, the start menu shutdown options get disabled. See this solution to Shutdown Options disabled in Windows Start Menu.

Trouble 3 :

How to remove new folder.exe virus from my PC. This is the virus when I click on it, it spreads in my whole PC and folder option get disabled. – Deepak

Fix:

New Folder Virus is a common virus about which we have given a solution before. See the solution here to Remove New Folder Virus.

Trouble 4 :

I can not uninstall Norton anti-virus which is already in my pc.I tried to remove it from add or remove programs in control panel,but it failed.Please help me to remove Norton antivirus from my PC. – Thasreena

Fix:

Due to some corruption in files and registry settings,this problem arises. See the

Norton Removal Tool to remove Norton from your computer.

Trouble 5 :

My PC is detecting pen-drives. The safely remove icon is coming in tray but in My
Computer, Pen-drive icon is not showing for removable drive. – Nitish

Fix:

This is clearly a problem of drive letter assignment in windows. See this article on Pen Drive Does Not Show Up In My Computer to solve this problem.

Hope you find these solutions useful. You can submit your problems to us at Our Submit Problem Page.

This content is just a summary, read the full article at ©2010 TroubleFixers - All about fixing computer troubles. All Rights Reserved.

Ask TroubleFixers – Solutions To Computer Problems – #7 is a post from TroubleFixers - All about fixing computer troubles

A Reader Indranil Mukherjee mailed us this problem that he Cannot See Shutdown Option in Start Menu. But he has also told in his mail that his computer was infected with some virus before this problem started appearing.

This problem of missing shutdown option in start menu in start menu may appear due to following two reasons including:

• Missing shutdown option issue could be due to the Local Computer Policy settings
• Missing shutdown option could also be due to mis-configured registry settings

Let’s discuss the potentials solutions to restore the missing shutdown option in windows start menu.

Fix:

Method 1: ( Local Computer Policy )

1. Open Start Menu >> Run, type gpedit.msc and press Enter key.

2. Navigate to

User Configuration\Administrative Templates\Start Menu and Taskbar

3. Double click “Remove and Prevent Access To The Shut Down Command” and select Not Configured or Disabled

4. Close Group Policy

Method 2: ( Windows Registry )

1. Start Menu >> Run, type regedit and press Enter Key

2. Navigate to

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

and

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

3. On both or one of the path you will find a registry with following details

Key Name: NoClose
Key Type: DWORD
4. Double click the key to set the value

Value: 1 = Disable Shutdown, 0 = Enable Shutdown

We hope at least one of the above solution will help you fix the problem of missing shutdown option in start menu, if not let us know through comments.

This content is just a summary, read the full article at ©2010 TroubleFixers - All about fixing computer troubles. All Rights Reserved.

Shutdown Option Missing In Windows is a post from TroubleFixers - All about fixing computer troubles