Troubleshooting tips – pen drive or hard disk drive partitions does not open on double click

by Rohit Khurana on August 12, 2008

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Trouble:

We received many troubles from the readers when they report they are not able to open their hard drive partitions or pen drives on mouse double click.

Some other similar problems include the following computer troubles

All these problems are caused due different types of viruses which creates malicious autorun.inf files in the root directory of pen drives and hard drive partitions.

So, when you run anti-virus scan and remove the virus files from your pen drive and hard drive partitions these malicious autorun,inf files created by viruses remains which cause your pen drive or had drive partitions not open on mouse double click.

Let’s see how to remove these malicious autorun.inf files

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Fix:

Before applying the fix make sure to connect your pen drive or any other portable USB device.

1. Note the drive letter of your pen drive or hard drive partition which does not open on mouse double click.

2. Now, press Window + R and type “cmd” ( without quotes) and press enter.

3. Type <drive letter>: of the portable drive or hard drive partition which does not open on mouse double click and press enter.

For Example:- G:

4. Type ” attrib  -s  -h  -r autorun.inf “ and press enter.

5. Type Del autorun.inf and press enter.

6. That’s it, Double on your portable drives or hard drive partitions to check whether they are opening now.

Note: You may need to restart your computer or reconnect your pen drive, so that the fix may come into effect.

We hope this will help you to fix the trouble, if still your drive does not open on mouse double click, make sure to make your system clean from any type of virus, as if virus is still active it may have re-created the autorun.inf file again.

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{ 21 comments… read them below or add one }

saud alam August 26, 2008 at 5:00 pm

Dear sir,
I am saud alam profession is hardware & networking. i had been facing the pen drive problem it was not open by clicking but on the above given steps it helped me so thanks it is so cool.
with lots of thanks
alam

bala October 10, 2008 at 12:26 am

could not open , it shows do you want to format now?

micky December 5, 2008 at 5:43 pm

autorun.inf file not found now what can be done??

PRAJJAL DE March 11, 2009 at 7:26 am

MY PENDRIVE IS AFFECTED BY A VIRUS WHICH DOES NOT LET IT OPEN.IF I CLICK ON THE PENDRIVE IT LETS ME GO TO THE MY DOCUMENTS SEGMENT..I HAVE DONE EVERY POSSIBLE WAYS TO REMOVE IT BUT ALL IN VAIN..I HAVE FORMATTED IT FOR 10 TIMES…SCANNED IT..BUT NOTHING ERASES THE VIRUS…..CUD ANYONE HELP ME ON THIS????????????????

MOst WAnted June 26, 2009 at 7:37 am

Hey everyone I m not an english guy so forgive me for my bad english!!

I appreciate all of the work done above about this problem…but autorun.inf isn’t the only threat causing this problem….I had same problem but I could not find any autorun.inf in my pc… So this is what worked for me:

Just Rename Your drive for example if your C: drive is named Windows rename it to WindowZZZ and repeat it for every drive in PC….It worked for me…And should work You too if your problem isn’t caused by autorun.inf and you don’t have viruses..

jeyaraj July 1, 2009 at 5:05 pm

when i am typing the above message it says like
d:\autorun.inf-s-h-r and enter

giving message like ‘autorun.inf-s-h-r’is not reconized as an internal or external command

Rohit July 2, 2009 at 10:00 am

@jeyaraj
hi

I have updated the command in the article above, it had a typing mistake. Sorry for the inconvenience.

Amit August 1, 2009 at 5:15 pm

Thanks Rohit this really worked for me but this one created a problem that when I tried to format my PC the drives are not shown in dos prompt

baji September 8, 2009 at 9:27 am

my 8 gb pendrive is showing 2 gb on by formatting the pendrive.can any one help me to get full memory plzzzzzzzzz.

tan January 31, 2010 at 1:44 pm

@MOst WAnted
Thanks! I did what the article said to do, but still had the problem. And then I followed your instructions, and it helped to solve the problem I was having.

sanchit jain May 26, 2010 at 1:53 pm

a’m having a pen drive of 4 gb of kingston(warrenty finishd).
whenevber i’ll try to open the pen drive, it shows the pen drive needs to be a format.
& when d’m doing formatting of pen drive, it shows can’t format ur device. .

pls help. .

veeresh July 9, 2010 at 6:10 pm

my pendrive is detecting,but when i tried to open it says insert disc,wat to do

jijith September 2, 2010 at 2:28 pm

when i insert my pen drive computer shows “insert local hard disk”message.please help me

srikanth September 24, 2010 at 10:52 am

Hi!!

I’ having 32gb kingston pendrive.
I have copied the data in to the drive.After that when i restarted the system it shows some folders in different languages like chainese etc…When i check the pendrive durin boot it gaves cross linking of data occured.How to resolve this.Please reply me

bittu October 25, 2010 at 2:50 pm

hi rohit please solve my problem. my pen drive is not working and not detecting . what i can do i used so many tricks like OS formating, disk management etc. and one more pen drive shows insert disk g: please give me suggestion to my mail id

K.C.PADHI November 5, 2010 at 1:26 pm

computer hang on first opening , working after restart .
please help me to solve the problem .
core i 3 intel board and processor , 1gb ddr 3 ram , xp sp2

gang November 23, 2010 at 3:18 pm

could not open , it shows do you want to format now?

Gang November 23, 2010 at 3:26 pm

please help me.. I’ve scanned my pendrive with “avast”. after that I could not open it. It shows “do you want to format now”?
and, while checking properties it is showing –used space 0 bytes ,and free space 0 byte. please help me to open it,becoz I’ve very important data in that pen drive…
.
My email ID is :mybeautifulmailid@gmail.com

K .C. PADHI November 24, 2010 at 11:29 pm

SIR,
THANK YOU FOR THE ABOVE TIPS . IT MAY SOLVE THE PROBLEMS ALL HARDWARE PROFESSIONAL .

gag January 17, 2011 at 7:20 pm

help me ! i want to know whether work of pen drives saves on pc or not????????if yes then where

Richard June 23, 2011 at 2:46 pm

Hello sir,

Can you help me with a serious problem on my pen drive. I opened the pen drive one day and all the folders from my pen drive were missing but the individual files outside of the folders were there. The folders are very important to me and I am wondering if you can help me fix this problem. Thank you.

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