Unable to boot in windows vista- windows boot configuration data file is missing required information

by Rohit Khurana on February 6, 2008

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Trouble:

We got a problem from one of our reader that was not able to boot into his windows vista, as the boot loader of vista got corrupted due to some reason.

What happens when he try to boot his windows vista ?

At the time of starting Windows Vista, he receive the following error message:

File: \Boot\BCD
Status: 0xc0000034
Info: The Windows Boot Configuration Data file is missing required information

Why windows vista boot loader gets corrupted?

Boot loader of windows vista is very sensitive, it contains a large number of files which gets altered due to installation of older versions of windows over windows vista. It may also get infected due to virus action also.

Let’s how we can fix the corrupted windows vista boot-loader

Fix:

There are two method to fix the corrupt windows vista boot loader. Lets discuss both one by one.

Method 1:

1. Boot from your windows vista DVD.

2. Click the options which says Repair your computer.

3. Select the Operation system and click next.

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4. In System recovery options, click Start up repair. Let the repair finish.

5. Restart your computer

Method 2:

1. Boot from your windows vista DVD.

2. Click the options which says Repair your computer.

3. Select the operation system and click next.

4. In System recovery options, click command prompt.

5. Now type Bootrec /RebuildBcd, and then press ENTER.

6. Restart your computer after it finishes.

Emergency Tip: If the Bootrec.exe tool cannot locate any missing Windows installations in step 5.

Type the following commands in the order from top to bottom.

1. Bcdedit /export C:\BCD_Backup and press enter

2. ren c:\boot\bcd bcd.old and press enter

3. Bootrec /rebuildbcd and press enter

Hope this helps.

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{ 33 comments… read them below or add one }

Mike Powell March 16, 2008 at 10:47 am

Your method #2 worked for me! I had to also do the second section to find the installation. My problem started after loading a number of high priority Vista patches and security updates from the Windows Update site.
THANKS!!!!

Alex August 7, 2008 at 12:09 pm

Method2 worked for me, it took me just a few minutes, thank you very much.

Andy November 27, 2008 at 2:29 pm

I cannot use your methods 1 or 2 because my motherboard has one of the ide pins broken, so I cannot use my vista installation dvd. I hoped there was another method like to boot from a system floppy disk.

Habib December 13, 2008 at 12:41 pm

I tried to boot up from my Vista DVD but it hangs up before it even gets to 2. I press any key to boot from DVD and it shows bar with comment ‘loading files’. once its done this it goes into the start screen – small windows logo and then it hangs up. please help

garrett January 18, 2009 at 8:52 am

i cant use method one or two because i dont have a recovery disk, mine came preinstalled. i need help on this i have been using my ps3 for all of my internet needs and i am starting to need some improtant files and would love some help so if anyone has anything usefull it would be much appresheated.

anon e mouse April 27, 2009 at 11:58 pm

For those without access to a recovery disk, try ebay.

For those without access to a DVD drive, see if MS have the boot repair tools on their website and create a bootable USB drive to perform the repair.

jiyas May 20, 2009 at 5:17 am

mr garrete vista computers usually come pre installed u will not get a boot cd u should back up them

Melanie June 12, 2009 at 12:50 pm

Method 1 and 2 failed!!! What can I do? I tried also method 3 of Microsoft…Thanks

isades February 13, 2010 at 10:10 pm

The second method along with the “emergency tip” steps fixed the problem. Thanks!

pete June 2, 2010 at 11:12 pm

Thanks for the tips.

I finished emergency tip outlined and am left with :Add installation to boot list? yes/no/all

How should I proceed?

Randy F. Fajardo August 8, 2010 at 3:26 am

My Friend has a problem with his Acer Laptop Window Vista , because he made an update on the windows through internet and black screen comes, the message is FILE : BATT.SYS ; STATUS : 0XC0000098 ; INFO. : Windows failed to to load because a required file was is missing or corrupt.

Please help him to solve this problem.. thanks

randy

Virusminus October 26, 2010 at 11:37 am

Hi tried both the methods didn’t work these are the following errors I get for the second method:
X:\>Sources\Bcdedit /export C:\BCD_Backup
The store export operation has failed
The requested system device cannot be found
X:\>Sources\ren c:\boot\bcd bcd.old
The volume doesnot contain a recognized filesystem
Please make sure that all required filesystem drivers are loaded and that volume is not corrupted

Please let me know if there is any solution for this. Thanks

praxhl November 21, 2010 at 2:02 pm

on method 2,

after scanning all disk for windows intallation,
it says:

[1] C:\windows.old\windows
Add installation to boot list? yes(Y) no(N) all(A):

I chose, Y
and it appeared as:
The Request could not be performed because of an I/O device error

what should I do???

Ghazal January 1, 2011 at 6:08 pm

Thank you all guys for this helpful posts ,

Virusminus : have u solved ur issue ? i am having the same issue that happened with you , i couldnot fix it , my windows7 installion now damaged, and only ubntu is working and the MAC OS .
any new solutions?

here is my issue again :
===============================
X:\>Sources\Bcdedit /export C:\BCD_Backup
The store export operation has failed
The requested system device cannot be found
X:\>Sources\ren c:\boot\bcd bcd.old
The volume doesnot contain a recognized filesystem
Please make sure that all required filesystem drivers are loaded and that volume is not corrupted

===========================
Thank you ! Please Help :$

ymd February 20, 2011 at 5:46 pm

Hello All,
which of this step will resolve the missing os loader issue.
kindly assist all.
thanks

Matt April 5, 2011 at 11:17 pm

I’ve been looking for an answer for this problem for a couple days now so maybe someone here can help. I’m having a boot error and when I go to startup recovery, there is no operating system listed.
I have a Gateway NV78 with Windows 7 (64 bit).
Yes I understand this is a vista related question but seeing how a lot of the data is very similar, I’m sure an answer could apply.

I’ve been told that it was a Raid controller, however I do not know how to install this at this state, and on top of that, the gateway site doesn’t have a RAID controller listed.

Gaston July 10, 2011 at 10:51 am

SO MANY THANKS MAN!!!!!!! I’m from Argentina, I couldn’t find any solution to this problem ’till I get here! Thanks! You saved me and my notebook!!!

THANKS AGAIN!!!

Sarah August 14, 2011 at 7:31 am

after installing the vista 2 service pack, my computer would not boot up. i tried everything i could think of. i have had this computer for over 3 years now and nothing major except for the jack and the cables under the screen going on me, everything worked perfectly. i had to reformat the hard drive to get it back to its orginal state. and my computer could not find a date to back on. i don’t understand what happened!!!!!!!!!!

Les August 21, 2011 at 4:16 am

I have a Toshiba Sattelite laptop with Vista basic home installed and also windows 2007 office, some time ago since down loading recomended updates I have trouble doing a cold start up the computer will run past the loading strip that appears on the screen then either goes blank or a multi coloured screen, when I hold down the start button to force a close and then turn back on it goes right through to a normal start up, if I do a boot scan it tells me I have a corrupt cab file exe. 42127 code in excel or cab DLL, I have tried a restore but that wont work, your help would be appreciated, I was going to upgrade to windows 7 would this fix the problem,….Thanks,..Les

Navdeep Brar September 28, 2011 at 12:57 am

on method 2,

after scanning all disk for windows intallation,
it says:

[1] C:\windows.old\windows
Add installation to boot list? yes(Y) no(N) all(A):

I chose, Y
and it appeared as:
The Request could not be performed because of an I/O device error

what should I do???

Carlos October 5, 2011 at 5:13 pm

Oh Yeah!! Baby!! Right on to Method #2 and of coarse you guys. I’m going to let everyone I know where to look if they need to know anything about PC’s and that will be@ Trouble Fixers!! Thank You!

Andres October 13, 2011 at 1:59 pm

3. Select the operation system and click next.

after the scan it doesn’t find any operating system! :(
and it says to use chkdsk, but how?…

georgi November 1, 2011 at 6:01 pm

Impossible to start windows vista i tried almost every way i read from different forums, to try to fixed, it just impossible,my vista cd is in the [ASUS m2n vm dvi motherboard] and dont know how to used,please HELP HELP HELP, Thank you.

majid November 8, 2011 at 5:56 pm

the process cannot access the file because it is being used by an other process.

what’s the meanning?

tom_ski January 3, 2012 at 5:51 am

I am typing everything as prescribed in step 2 because step 1 did not help and it tells me: An unknown command was specified. Run “Bcdedit/?” for command line assistance. I thought that perhaps I am making a typo or something but no. Any idea?

tom_ski January 3, 2012 at 8:16 am

I figured my problem!!!!!!!!!!!! First of all there are spaces, which I did not see until I pressed ctrl+. Okay but then there was another issue. When I got into command prompt my root was x:\> and kept telling me that the command is incorrect or something, sorry I was not writing it down. However I went onto the gateway page, because my laptop is gateway p 6831fx and they said that the directories are switched in the optical drive or some stuff like that. So what I did was typed d: to get to the D:/ directory and from there all went smoothly. Just play with the directories between C,D and X. I am sorry I did not make note of the specifics. Hope this helps in some cases.

Arimmins March 15, 2012 at 4:55 pm

I had to reformat my ACER desktop. After I used the recovery disks-this took 4 hours- and was supposed to return the computer to factory condition, it restarted and asked to change the boot drive or insert boot disc. How do I do this? Boot\Bcd. also at another attempt I got SATA Port2 Devie Error. My computer came with Windows 7 and I made the recovery discs but I have no other discs. HELP HELP HELP!!

Keegan April 10, 2012 at 6:25 am

Thank You SO Much, my computer would not start and I was getting so frustrated and now it works!!

danielle April 30, 2012 at 6:51 am

I typed:
Bcdedit/export C:\BCD_Backup
My computer said:
The store export operation failed.
I typed:
ren c:\boot\bcd bcd.old
My computer said:
The requested system device cannot be found.
I typed:
Bootrec/rebuildbcd
My computer said:
The system cannot find the drive specified.
I tried booting my laptop up with no hard drive just to see what it would do with the windows installation disc in the drive, and I get the same exact resorts. What ever the boot x: is, it is screwed up, and it doesn’t really exists. Why did microsoft make something like this? Can I sue microsoft for screwing up my laptop? I have a tashiba qosmio G35 and I upgraded it to the Windows Vista, big mistake!!!!

karolina June 7, 2012 at 11:18 am

So when I type that stuff in.. what is exactly suppose to happen?

Sharon Reed January 2, 2013 at 2:46 am

How do you do the fix if you don’t have the disk for Vista? Thank you !

COMPU_PROBLEM January 16, 2013 at 9:56 pm

ON THE METHOD 2 – I ONLY GET A VALID RESPONSE FOR THE FIRST ACTION. THE SECOND ACTION SAYS “The system cannot find the file specified” CAN ANYONE HELP ME WITH THIS ?

MY COMPUTER HAS BEEN STUCK IN START UP PROBLEM FOR A WHILE NOW ! EVERYTIME I TRY TO LOAD MY COMPUTER A BLACK BLACK PAGE APPEARS AND WHEN I PRESS ANY BUTTON A BLUE STREAK OF LINE GOES ACROSS AND DOES NOTHING !

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