What To Do When Windows Explorer Gets Hanged or Not Responding

by Rohit Khurana on October 18, 2008



It is quite a common problem that Windows Explorer hangs. Windows explorer hangs due any reason like heavy memory resource hogging programs and or any other windows problem. It will give a warning saying

Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience


You can restart your windows explorer when it goes to not responding state and continue to work as usual.


Let see how can you restart windows explorer windows process ( Explorer.exe ) and continue working when its got hanged.



Follow the procedure below to restart windows explorer

1. Press Ctrl+Shift+Esc to start task manager


2. Click the Process tab and locate Explorer.exe



3. Right click on Explorer.exe and select End Process Tree ( after clicking end process tree you will see nothing other than task manager )


4. Now Click on Applications tab, and click the button which says New Task


5. Type Explorer.exe and press Enter or Ok button


You will see the windows explorer coming back with all the programs intact which were previously running, in most of the cases this procedure can save a lot of time and effort.

We this could be helpful to you. :)

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{ 20 comments… read them below or add one }

danial October 19, 2008 at 1:48 am

In My Task Manager,Several processes are running named svchost.exe due to which my CPU usage Becomes 100% And The Computer Slows Down.

Deyaa Addeen Fahmy Shedeed October 29, 2008 at 7:55 am

Thank you , good post.

swaraj pal singh February 4, 2009 at 6:13 am

how do u know every thing

swaraj pal singh February 4, 2009 at 6:35 am

hi there i want to know that is all svchost.exe process are virus i am using vista ultimate 32 bit and i have many process that are named svchost.exe some are they all virus if i end that process then my computer ask me to restart is required


Afgan Malik February 6, 2009 at 4:38 am

I ask many of question about my problems,
and now i am just thinking that how can you know the answers of all my questions.
just amazing

siddhu March 16, 2009 at 12:33 am


whenever i open my task manager it disperses quickly i cannot do end task or end process please help

MASOOD Popal ZAI April 26, 2009 at 4:01 am

Hello dear friends
i have a big problem with folder Option when i checking the show all files option its gon a reversed again and again how can i remove this or how can i remove viruses from usb drives

Bill Hiznay June 8, 2009 at 6:52 am

when I open my documents. It does not fully load. Then it flashes windows explorer not responding. help. I have tried reg cure, driver cure. restarting. It still does the same thing.

Zell Dintch October 27, 2009 at 11:30 pm

hi, i got a problem. when i right click on explorer the explorer then get crash. on task manager i found message not ressponding. it always happen. i can’t copy and past and right click menu dont wanna show. how to fix it?

i truly confuses about that.

June Barrie January 5, 2010 at 3:41 pm

I use Firefox but still get Windows explorer (Vista Home) not responding every half an hour while I had dial-up internet.
I now have broadband download tv shows to watch again. This means leaving my computer for an hour and a half. So this fix is no good. For 4 days I had no problems with Windows not responding, but it has started again.
Would adding more RAM memory help if the cause is anything to do with memory. Or would I be better buying Windows XP and removing Vista?

may February 14, 2010 at 3:28 pm

My windows explorer error report. does anyone knows how to fix this? Pls help.


pavan May 19, 2010 at 2:39 pm

am also having the same prblm as mentioned by above people wen my pc was hanged i could nt even move my mouse cursor and the Ctr+Alt+Esc command is also not working , it needs to restart & I have no other alternative than this , HOW TO SOLVE THIS PROBLEM ?????????????????????
PLZ help me if any any one know

Clarence May 29, 2010 at 4:09 am

My problem with my Windows Explorer is that it will not paste a file, that is either copy or cut. It was all do to virus and spyware. I got rid of them using AVG and Advance System Care I followed the steps here and now it works. But is really fixed for good and the problem will not come back.

Clarence May 29, 2010 at 4:16 am

Forgot to say when it would not paste, it would just stay busy forever, until you click to close it. Now a messege would pop mup with three choices restart windows explorer, close program and wait for program to respone. The best choice would be to restart so there would not be a blank screen with no desktop icons. But the problem would still be there.

As I say again did relly fix that problem on Windows Explorer and will not happen out of a sudden again.

Clarence May 29, 2010 at 9:01 am

IF it does not fix Windows Explorer, and I still can’t paste a file I either copy or cut, because it is still not responing and always stay busy unless you end it. Of course a messege would pop up with three choices restart windows explorer, close program and wait for program to respone. How do I really fix it so that it suddenly happen even after following the steps here. Before when I had virus and spyware and maybe malware also, it Windows Explorer would not respone when I choose copy or cut. It would just stay busy already. Now it just on paste.

I would like to know how to fix it so will not happen again in a easy way. I’m no techie at all.

Confused! PLEASE HELP :( August 15, 2010 at 4:42 pm

My problem is, that every time I’ve tried to access something on my documents & everything inside that (music, videos, pictures, etc..) an error message has come up saying “Windows explorer is not responding” and then another saying “Windows explorer is restarting”.
This happens continuously on a loop whenever I try to access, and it’s really annoying!

I’ve looked at lots of different sites and none of their advice has helped.. e.g. the task manager new task/end process stuff, and I’ve got all the updates needed. I’ve also run a Norton scan and everything seems to be okay.

I don’t know whether to run a system restore, however I don’t know whether this will delete files such as pictures, music and video??? Also I’ve never done it before and am not sure how :S!


Cindy August 16, 2010 at 1:17 am

Here’s what I get – any suggestions: Windows Internet Explorer is not responding; Page cannot be displayed Diagnosis Problem; Preparing to install McAfee even though it’s installed already; Update Error; System is low on virtual memory; Last browsing sessions closed unexpectedly; Acronsis Manage Machine Service is not available; Run Time Error; Abnormal Program Termination; I tried to download Mozilla, FireFox and Google and was told for each one that the file is corrupt; the screen will start flickering and then kicks you out of everything; it will just completely close you out of what you are working on and then you get the Diagnosis Problem message.

kaziss January 27, 2011 at 10:17 am

I can operate yahoo mail easily while only gmail opens gets stuck and does not operate. What shall I do?

Rohit January 27, 2011 at 1:05 pm

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