[Fixed] Windows Media Player 11 Does Not Play DRM Content

by Rohit Khurana on September 8, 2012

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Windows Media Player is the in-build media player software of Windows Operating system. It is one of the most commonly used media players on Windows OS. While there are some limitation of Windows media player when it comes to playing files like AVI and MLV. Another common problem faced by many Windows Media payer users is the the problem while paying DRM (digital rights management) protected content. In this article, we share with you thee solution to this problem.

Some typical symptoms of the problem include media player not playing the DRM content and opening a webpage related to DRM protection etc.

widows-media-player

One of the easiest work-around is to use some third party media players like VLC. But if you are not willing to use or can’t install third party players like VLC for whatever reasons we share some of the ways to fix the DRM protected music or content playback below.

This problem is quite common in Windows XP and Vista while the newer versions of Windows 7 and 8 don’t exhibit such problems often. As per the official Microsoft knowledge page, below are the steps to fix this problem:

Steps for Windows XP

In order to use this upgrade, you must run Internet Explorer as an Administrator. To run Internet Explorer as an Administrator, follow these steps:

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  1. Click Start, and then click Run.
  2. Type the following text, and then click OK.
    C:\Program Files\Internet Explorer
  3. Press and hold the SHIFT key, right-click the Internet Explorer icon (IEXPLORE), and then click Run as.
  4. Click The following user.
  5. In User name and Password, type the Administrator account name and the password that you want to use, and then click OK.

To install the security component update, follow these steps:

  1. To install the security update, visit the following Microsoft Web site:http://go.microsoft.com/fwlink/?LinkID=75378
  2. Install ActiveX Control, if it is necessary. Do you see the Internet Explorer Info Bar that is displayed in the following picture?

If the Internet Explorer asks your permission to run the ActiveX control, grant the permission to proceed. After that, click the upgrade button on the top of the page.

Steps for Windows Vista

  1. To install the security update, visit the following Microsoft Web site:http://go.microsoft.com/fwlink/?LinkID=75378
  2. Install ActiveX Control, if it is necessary. Do you see the dialog box that is displayed in the following picture? If you already closed this dialog box, press the F5 key on your keyboard to refresh the page, and the dialog box will reappear.
  3. Click the Upgrade button that is at the top of the page.

Allow the ActiveX control to run on the official pages and allow the UAC prompts to proceed.

For further troubleshooting, there are some more steps you can follow to fix any broken DRM settings on your PC as per another support page here.

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