Trouble:
One of our readers Jasjit reported a problem "When I shutdown my computer a message appears that WMS Idle does not closed properly"
This is a very common problem faced by many computer users. When they shutdown the computer, following error appears:
"End program – WMS idle"
What is WMS Idle ?
WMS is media related service by Microsoft. It runs to support certain applications or services when the computer is in idle state.
Why WMS Idle message appears?
This message appears because when windows is trying to shutdown and end all the running processes, the WMS idle process keeps working. Thus an end-program message appears. The two most common reasons for this are:
- Scout service run by Nero 7
- Microsoft Office Communicator 2005
Lets see how we can fix up this error.
Fix:
The fix is simple, disable the Nero 7 scout service if it is enabled.
For this, go to Start > All Programs > Nero > Tools > Nero Scout.
On this screen ,Uncheck Enable the Nero scout.
See the image below:
This will fix the issue for most of the users, for the rest of you who are not using Nero are most probably getting this error because of Microsoft Office Communicator 2005. For that you need to either manually exit the communicator 2005 from the system tray before you shutdown windows, or also you can use this hot-fix provided by Microsoft for WMI Idle error message.
We Hope it helps!
Comments
my harddisk is not responding there is a lot of important data to me to retrieve it i tried external box and the option slave and did not work what shall i do plz help the partition c: does not open at all put partition d: is opend
Thank you so much for this page.
Microsoft totally ignores the Nero reason and problem and that was the problem.
I followed your suggestion, disabled Nero Scout and voila: problem solved.
Great, thanks …
why this wms_idle happened when nero 7 scout is enabled
THANKS A LOT FOR YOUR HRLP
Thanks for your help. Easy solution for an annoyance that I didn’t need. Thanks again.
Thank You Thank You Thank You!!!! Unchecked Scout Services Nero 7 and the problem is gone. I hate when programs like Nero take over you computer without asking.
Thank you abhishek. saved me the time of calling my AMC guy and felt good too at having set the problem right on my own (of course with your help). Visit my website if you are interested in Nifty trading, for free technical analysis
Thank u for this good piece of information…
owhh so simple solution.
why i never know before this..huh
its the time to say bye2 to WMS idle msg..
thanx ya!
Thanks a lot for the solution to WMS idle and hpw5hei.hlp problems.
Thank you so much for fixing my WMS idle problem. It was nero.
may be it will work!
This is the best answer on the web as far as I know.
🙂
Thanks for the solution.I was worried that some day computer may crash by using END PROGRAM every time.
Thanks amlot
it was Nero 7 Scout.
I uncheck the Enable Nero Scout, and this solved the proble,m 🙂
I disabled the Nero Scout but it didn’t fix the problem for me.
I don’t have Communicator 2005 but I tried downloading that patch anyway. Microsoft recognized that I don’t have the problem and gave me an error message when I tried to install the patch.
Can anyone think of any other program that could be causing the WMD idle not responding message at shut down?
Thank you very much..your solution helped me!!!!
😀
Thanks!
Thanks so much, I can fixed the problem that trouble me for a year.
Thank you very much. 😀
Thank you !!!
Thank you so much for the suggestion.I disabled the Nero Scout and there is no WMS-idle while shutting down…..:)
Hey thanks dude. Good solution…
I send a big thank you from Norway! 🙂
Thanks for your help, excellent
thanks a lot. very nice!
thanks i clear that error thanks
Thanxxxxxxxxxxxx
great advice, worked first time, cheers
Perfect – thanks!
hmm did this right away . former install of essentials it worked , but now its back again even when i unchecked scout
thanks a lot for your help ……
I also want to tell friends, who have problems like this
Thanks Brother….
my windows movie maker stops working as soon as i click on the “capture video” option. i just got m y laptop formatted and initially it worked fine, but again this problem occured. help plz!
Thanks it helped me a lot
Thanks,
In my case uninstalling Nero 7 Essentials did the trick
Thank you
THANKS
Thanks.
Your post still helping.
Be blessed
Thank you for the solution. The problem with my system shutdown was with Nero Scout, it was enabled. I disabled it and now the problem is fixed. Once again thanks
Thank you very much..your solution helped me!!!!
Good work !!!!
Thanks a lot
Disabled Nero Scout and this fixed it for me on very old PC running Windows XP. Thanks!
Finally a fix for WMS Idle that worked!!! Thanks!
during shut down amessage -ENDPROGRAMME-DLL32.HOWCANSTOP THIS MESSAGE
Thank you very much for your explanation.
It worked for me, thanks a lot..
Thanks for free advice.
Thank you for this. Google search bought this up 2 seconds later problem solved.
I want my cp to stay on all the time,Ihave less trouble if it stays on all the time and after being off th cp for while all I had to do was left click and the cp would come on and it shows how many min. it was idle. Now if I leave the cp for a extended time and go back to use it , it has cut itself off and I have to hit the on and off button. I would like it to keep running all the time. Thanks for your help. Charles