My computer does not detect pen drives and other USB devices like iPod or external hard drive

107

Trouble:

We have received a problem from some of our readers, who are not able to access their USB pen drives and other portable devices.

As according to the readers their system was successfully detecting USB devices, but may be after some kind of virus attack their system now does not detect any type of USB devices.

Let’s see how we correct this problem.

Fix:

In normal cases when you think your system is not detecting pen drives, it could be a case when your computer detects your pen drive but does not show up in my computer.

Method 1:

This could be due to no free drive letter has been assigned to your pen drive, you can refer to this post to know what to do in that case.

Still, if you don’t see your pen drive under device manager or if you see some question mark suddenly on your drive in device manager then there could be problem with your registry also,

Read method 2 given below

Method 2:

If none of your USB devices detect ,this could be due to wrong registry entries. i.e you need to delete UpperFilters and the LowerFilters registry values.

Follow the procedure listed below to correct your registry:

1. Open Start >> Run, and type "regedit" (without double quotes), and click OK.

2. Locate UpperFilters registry value. it resides in the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E980-E325-11CE-BFC1-08002BE10318}

3. Click on Edit menu, and select Delete and click OK.
Note: If you receive an error when you try to delete the registry subkey, you may not have correct permissions to edit the subkey.

4. Locate LowerFilters registry value. It resides in the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}

5. Click on Edit menu, and select Delete and click OK.
6. Exit Registry Editor and restart your system.

We hope this helps to fix the trouble.

Technorati Tags: pen-drive-not-detected,usb-drive-not-detected

107 COMMENTS

  1. It seems that this trick doesn’t work for me. I have received an error when I tried to delete the registry subkey. How to obtain permissions to edit the subkey?

  2. pendrive is detected.i can see the icon but wen i try to open it it says “please insert drive i” i tried da registry but vista dosent provide much scope.tried reinstalling da drivers…lol please provide solutions.its a 4 gb pd

  3. Awrr doing this has messed up my computer, i plugged in a diffrent phone via usb which the computer detected, but then when i opend the folder to view the files on it it kept throwing error messages at me saying that i needed toinsert disk into drive H: but that was where the phone was, then it let me highlight my files from the usb but wouldnt let me copy them over because suddenly “nothing was plugged into the drive” please please pleasssse help me! i need things to work again! is there any way i can reverse what you said to do from up there^ ?
    cause’ this has really messed me up. 🙁
    thanks in advance
    xx

  4. pendrive is detected.i can see the icon but wen i try to open it it says “please insert drive i” i tried da registry but vista dosent provide much scope.tried reinstalling da drivers…lol please provide solutions.its a 4 gb pd

  5. my pen drive is detected but not show in my computer even afer exploer it No drive show in disk management

  6. Hi I want to thanks you guys for the solutions, The Method number 2 help me to fix the problem for a client Pc’s.

    Thanks a lot again.

  7. respected sir
    my pendrive is detected.i can see the icon but wen i try to open it it says “please insert drive i” i tried da registry but vista dosent provide much scope.tried reinstalling da drivers…lol please provide solutions.its a 4 gb pd

  8. MY PC DOES NOT DETECT PENDRIVE IN MY COMPUTER .AND THERE IS A YELLOW ? IN DEVICE MANAGEMENT. I TRIED DELETING REGISTER KEY AND CHANGE DRIVE NAME.PLEASE GIVE ME A SOLUTION

  9. hi…my usb drive not work,, it happen when iplug it on my cousins computer… my friends says it is because i connect my usb port to my motherboard not correct.. he also say my usb may not work again.. can u help me how to work it again?? thanks

  10. Hello All, please note I bought a New Desk Computer, I conected my USB flash to the front USB Port, after that the Flash just says wrong or failure conecting, not way to see, a friend told me due the internal cables were wrong conected to the board the Usb got damage, any one knows how to repair it ??, is there any solution ??, please help me, thanks

  11. Anyone getting this message “please insert drive” has probably got a dead eeprom on the datapen, they have limited life spans (only so many read/writes) nothing will fix that.

    malfunctioned is sometimes other usb devices stopping the pen working or a USB2 device plugged into an old USB port (1.1).

  12. hello

    In my office my administrator lock and i have personal log on my system so that i have access pen dirve also have access copy from pen dirve but i have promble with copy data from system to pen dirve because of i have cannot authority of this service so how can i solve my problem.

    With Regards & Thanx

    sujeet kumar

  13. Hi my pen drive is not detecting to any of the computers as i insert the pen drive in one of the pc and after that it is not detecting only is there any way where in i can recover my data from the pen drive and get my things back it is 4 gb transcend pen drive please help me with an answer as i m really in tension

  14. i have 4 gb transcend pen drive in which i had stored all of my data which i have worked from many years. yesterday i inserted my pendrive in a pc after that my pendrive has stopped working completely infact its not detecting in any of the computer and trust me im really worried as i had kept all my important data and family pic in that pen drive. Now i need all my data so please tell me if there is any way were i can recover.

  15. dear sir ,
    i have 4GB KINGSTON pendrive its working correctly,but now it does not detected by any pc(install xp sp1,2,3, vista, and win 7) what can i do pls tell me the reason i have some important details in that

  16. sir

    i am having 4 Gb moser bear’s pen drive. when i insert it in computer it gets detected , but when click the icon of the pendrive it shows no media in the drive or insert media in the drive.
    please help me how can i get read of the problem

  17. Open device manager
    expand the DISK DRIVE menu item
    Right click ‘Apple iPod USB Device’ (or pen drive)
    Left click ‘UNINSTALL’
    Safely remove hardware to remove the drive (won’t have a drive letter)
    Unplug USB connector
    Plug back in
    Windows should now install the correct driver and assing it a drive letter in Windows Explorer

  18. Dear Sir,
    I have 4 gb pen drive. when I insert pen drive in my computer, light inside pen drive start blinking but my computer shows nothing and do not detect this pen drive. I am inserting pen drive continuesly for one or two hours but still computer not detecting. pen drive not detecting in other computer also.

    it was working earlier but suddenly stopped when I was putting / pasting pictures in this pen drive. can this pen drive start working again ??

    thanks in advance for your help.
    naresh.

  19. hello sir,

    problem: pen drive memory lost

    before formatting: 7.86 GB

    after formatting : 200 MB

    how do i get back my memory back. please help me….

  20. sir
    i have 4 gb pendrive of kingston ! it detects when kept in computer but it says pleases insert disk in drive I:
    please post me this problem thank u!………

  21. my pen 4gb drive is detected but not show in my computer even after exploer it No drive show in disk management

    so plssssssssss meeeee help me friends all

  22. Dear Sir / Madam,

    my 2 GB trancend pen drive : when i inset my pendrive in computer it show usb port not recognized.

    Plz guide & Help me?

  23. Dear Sir,
    My pen drive was working in my desktop, but today I have install Hide and Protect any Drive 2.6 version software in my desktop. that was trial version, Now I have uninstall it. Now my pen drive is not detecting to my desktop. it is working another computer. but in my desktop not working.
    I have tried to install again that software but that is trial version, so that is not working.
    Now please suggest me How to access pen drive to my desktop.

    with regards
    Shailendra

  24. My pendrive is detected. Icon is also visible but when I try to open it it says “please insert drive i” I tried several times but drive was not opened. It is 8 GB .
    please provide solutions.its a 4 gb pd. Similarly one another drive is 4GB but this drive not show icon. Please provide solution. Both drive problem created at same day and sam time

  25. My pen drive detected but when we want to to open it then message comes “please insert device”. so pls help me sir. for this kindness i wil be much thankful to you.

  26. still i am unable to delete HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}. please tell me how to delete?

  27. in my system i will insert pen drive i can open any file but i connot copy
    but is showing message “no message File” like this comming…please help me

  28. actually when i have inserted my pen drive, pc requests for virus scan. i didnot. i tried to open up a doc file which could not be opened. then suddenly the desktop screen came out and pendrive folders closed. after i removed the pendrive from pc, i tried to replug in. pc detects the hardware and successfuly installs the hard ware but in my computer page it can not detect my pendrive. right clicking also i cannot enter into the pen drive. WHAT TO DO. PLEASE ADVICE.

  29. Dear Sir
    I have transcend 8GB pen drive, and when i plug it in usb port it shows some error like pen drive has not dettected. and also not appear in My Computer. can you help to solve this problem and please help in this regard, i’m very thank full to you

  30. Pen drive not detected, tried on 3-4 computors. Tried what u mentioned about deleting from registry editor, did not solve my problem. Pendrive still not detected, do I need to replace it?

  31. Open Start >> Run, and type “compmgmt.msc” (without double quotes), and click OK.
    go to your drive >> right click >> change drive letter ( any you wnat form drag down list except your HDD letters>> yes>> ok.

  32. The registry subkey HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318} is not found in the Registry Editor of my system. Is it possible that this key was deleted so that nobody can use the Pendrive in this system? Please guide me to the possible reason.

  33. when inserted pendrive, after opened my computer, found drive , when double clicked on that , the following message will apera please insert a disk your into drive F please give suggestion

  34. i am facing the problem when i am trying to format the pendrive a dialoge box appear that show
    you do not have sufficient rights to perform this operation.
    plz help me

    thanx a lot of

  35. Dear Sir,
    I have 4 gb sundisk pen drive. when I connect pen drive in my pc, light inside it but my computer shows nothing and do not detect this pen drive. I am inserting pen drive continuously for one or two hours but still computer not detecting. pen drive not detecting in other computer also.

    it was working earlier but suddenly stopped when I was putting / pasting pictures in this pen drive. can this pen drive start working again ??

    thanks in advance for your help.

  36. i have transcend pen drive 8 gb model no JF V10 with my data but i cant show in my computer so how can i open my data or back my data & when i insert my pen drive after serval minutes it become very hot
    If Any one have solution i can i get my data please reply me

  37. I hav a transcend 8 GB pendrive.. wen i inserted in my sys it s detecting but i cant able to open it even i cant able to format it can u giv any solution for this???

  38. My 4GB pd cannot be opened to view files. It was working fine all these while but now the computer keeps giving me this message: “please insert disk into drive F:” I have tried other pendrives on the same computer and they all worked fine. I have also tried inserting the pendrive into other computers and the same message appears. Plz help……

  39. Sir,

    I am using sandisk 8gb pendrive. I was working fine, all of sudden it was not detecting on any system. Light is glowing but no icon in my computer. If pendrive problem light will not glove right. But my doubt is how all systems regedit is will become wrong all of a sudden. Or i need to install any new drive on pendrive. suggets the best possible answer please.

  40. when I copy something to my pendrive or delete something it displays error volume level.
    BUT NOW IT DOESN’T GET DISPLAYED

  41. hii,……. I attached pendrive in my pc But no show in my computer & disk management. plz solve my problem as soon as possible

  42. Hi, Initially When i switch on the system, i m able to use the pendrive however after some time it stops detecting any USB device whether it be a pen drive or ipod…how to fix it please help.

  43. HERE’S SOME HELP :

    1.Go to Control Panel.

    2.Click on System.

    3.Click on Hardware.

    4.And it’ll shown ‘Device Manager’ bar.Clink on it.

    5.Click on ‘Universal Serial Bus Controllers’ title tree.

    6.Left Click On ‘USB Mass Storage Device’.Then Click on ‘Update Driver’.Complete the installment.
    P/S: Make sure your Pendrive is Connected to your PC/Laptop before doing this method.

    Hope it’lll help you all a bit.

  44. sir i have a 4gb moserbaer pen drive my comp. recognises it also bt ven i try to open it it shows access denied… and some times no disk what should i do?

  45. My pendrive has got serious problem, it is not appearing in My Computer or Computer Management. Whenever n wherever in any computer it is connected, it shows an error message (43) saying”one of the usb devices attched to this computer has malfunctioned” I have tried many a methods such as pulling out power cable for 10 min., Registering editing or removing etc. When I try to update it in its properties it shows it’z already updated. It only n only shows an error message. When I lastly used it, I was using it as a bootable pendrive . Suddenly it halted working.. Any Solution to this one, plz let me know….

  46. Sir,
    I have a 32 gb pendirve of kingstone company,pendrive is detecting by computer.
    But not opening and even not formatting.Please give a solution regarding this.

    regards,
    revanth.

  47. hello,
    my pendrive doesnot take a format command ….and it says “windows was unable to format”
    do you have any solution regarding this problem ….

  48. hello,,
    when i try to format …my computer says..”window was unable to complete format”
    do you have any solution regarding this problem
    hope to get reply from you …

  49. my pendrive is detected by computer and it opens also but no folder can be created or cannot copy any files. when i tried to format it, the format window did not came. At last i open disk management then it shows no media in disk 1

  50. I tried these two methods but it is not deleting it show “error while deleting key”
    what i have to do please advice me.

    Open Start >> Run, and type “regedit” (without double quotes), and click OK.

    2. Locate UpperFilters registry value. it resides in the following registry subkey:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E980-E325-11CE-BFC1-08002BE10318}

    3. Click on Edit menu, and select Delete and click OK.
    Note: If you receive an error when you try to delete the registry subkey, you may not have correct permissions to edit the subkey.

    4. Locate LowerFilters registry value. It resides in the following registry subkey:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}

    5. Click on Edit menu, and select Delete and click OK.
    6. Exit Registry Editor and restart your system.

  51. my pen drive not opening If i opened ” this operations cancelled due to the restructions effect on your computer please contact administrator.” this mesage coming. pls help somebody advanced thanks.

  52. ERROR–Plz insert a disc while formatting USB
    Tried above solutions but didnt worked.
    Request–PLZ PROVIDE OTHER SOLUTIONS

  53. hiiiiiiii
    present now im using 8GB(HP) pendrive. it is not detecting in my pc but it is detecting on another pc’s. so wat can i do. plz help me

  54. Sir,
    My laptop is detecting my pen-drive, but i can’t see any icon in “My_Computer”. Also I can’t find it in “Disk_Management” which means your step 1 is not possible.When I tried step 2 I found error while deleting the filters registry values. I also had to face this with some other pen-drives also. Please help me……:(

  55. hello sir ,
    my system is not detecting pendrive or any other usb devices and as soon as i insert pendrive to cpu system is geting hanged no keys are working so plz kindly help me in solving the problem, tha,nk u

  56. sir
    my pendrive is not getting detected … ihave tried taat top two method
    1 > open disk manager and change letter and path in this method i am not getting any portable partition so how can i change to another name or something and
    2> is changes in regedit delete uper and lower filter but wen i open that i am not getting any dlete option in edit menu its delete option is disable there so it cant delete…. please m realy in big trouble solve this problem

  57. Hi friends ,
    i have HP 8GB when i connect to pc it is detecting and it is scanning only one file and error to scan files,if i try to open it ‘s replying me it is not formatted press yes to format and showing ZERO BYTES of used and free space, i have very important files on it how can get that data without formatting.
    please help me to solve this issuse…..

  58. i have problem with usb,
    i have window xp in my pc. with 512mb ram.
    when i insert usb or pen drive in my running computer it hang and not working. if i insert any usb befor power on of pc .then run .help me so i can run usb on running computer…..rply fast….

  59. my pendrive is not detected by my laptop
    please suggest a solution for this…….
    my mail id is:akshaygarg126@gmail.com

  60. Hie … My prblem is that wen I connect ma hard drive 2 ma system it does nt get detected ..n thrs some kind of exclamation kind of mark @ windows CE USB devices – portable …. How can I get rid of it !! .. N wen I try 2 update ma device it does nt complete .. Wt shud I do ?

  61. Hai Sir ! Iam having 8GB pendrive. My pendrive is not showing my files in system, but properties are showing the memory. Plz solve my problem sir…..!

  62. Sir, my pan drive as a show removable drive but not open,when i double click on drive ,showing please insert a disk into drive G:
    what should i do,plz reply

  63. sir/madam,
    whenever I am trying to connect my transcend usb flash drive ,
    it gives one error ” you need to format the disk drive ” still the disk cant show progress for formating.
    can u give me a solution to this?

  64. My pen drive cannot open the files stored in it,instead it ask to format it.But i had stored something important in it& so i cannot format it.Plz advice way to rectify the problem.Thanks!

  65. when i insert my transcend 8gb pendrive it shows the pendrive icon in my computer when i click the icon it shows an error that “files corrupted” even though i tried formatting also its shows pls help

  66. Sir…I have HP v-165 W flash drive…PC couln’t detect it anymore. I tried using devmgmt.msc but not ably to find any listed mass usb storage device. The pc simply isn’t detecting whether any usb is connected or not… 🙁 I tried to look for the registry keys and find the upper and lower filters….but there aren’t any in the list…sir..now what should I do…? :'(

  67. sir,
    My pendrive is getting detected but an error message is given as that there is no disk in the drive.. Can i know why this happens and a solution to open the pendrive…

  68. i have the problem with my pen drive if i insert it into the cpu the light doesn’t on and also if i open my computer the drive does not detected then i tried these 2 methods but didnt worked plz provide me some other solutions

  69. sir my pen drive icon is show but my pen drive is inseart show plz solb my problam plz plz plz …………………………….

  70. My 4 GB HP pen drive is detected by the computer, but it shows that ‘you need to format format, not accessible, Do u format now?… etc. But I have important documents there, how can I get them ?

  71. I am facing the problem related with some pen drives are not showing in my computer but detecting properly whereas some pen drives detecting and also in my computer normally. For those pen drives which are not showing in my computer I have tried to rename through disk management but after change the name, not showing in my computer. But these pen drives working properly in other systems. I am using win 7 prof 64 oem pack……please suggest to solev this….
    shashi pandey

  72. My 8GB TOSHIBA was working properly.I just stored some data to it to transfer to another system.After data transferring(it was done by some other , I don’t know what happened at that time) I received back the pendrive and when I inserted it to my laptop it was not detected. So I tried in another PC.There also it not detected.Then tried in Ubuntu OS and there also no detection.At last in Windows 7 also I tried.It is not detecting.Was it due to any virus inside or crashed?As it is not at all detecting , is there any possibility to recover its data?

LEAVE A REPLY

Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.